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Windows 7: No audio in any browsers in Win7

25 Nov 2010   #21
Kari

 

Have you checked that Windows Audio Endpoint Builder service is running? Right click Computer on the right pane of Start Menu, choose Manage. From Computer Management console, choose Services and check the status of the service.

No audio in any browsers in Win7-waeb-1.png

If it's not running, right click the service and choose Properties. Start the service, also make sure you turn automatic start on.

No audio in any browsers in Win7-waeb-2.png

Kari




My System SpecsSystem Spec
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25 Nov 2010   #22
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

http://support.apple.com/kb/HT1923

I know this has to be frustrating. I am far from an audio expert. I know you removed iTunes.
The above link shows a list of other software that may still be on your PC that is related.

You may come to a point that a repair install becomes the only way to get things back to normal.

But first. This. One of seven forums best tutorial makers.
SFC /SCANNOW Command - System File Checker

If you read the first two boxes on this page this fixes registry errors and restores defaults. Which is what you need or have been trying to do. I didn't think of this yesterday. Sorry.
You will need to run three times to repair everything. It will repair then a window comes up saying it couldn't fix all. Run it again.
It just can't fix everything in one pass. Kind of like trying to defrag in one pass.
It just won't do it. It takes several passes.
Running Option #1 is easiest.
Good luck.
Mike
Quote:
The sfc /scannow command (System File Checker) scans the integrity of all protected Windows 7 system files and replaces incorrect corrupted, changed, or damaged versions with the correct versions if possible.

Quote:
Warning
Be aware that if you have modified your system files as in theming explorer/system files, running sfc/scannow will revert the system files such as explorer.exe back to it's default state. Make the appropriate backups of your system files that you have modified for theming if you wish to save them before running sfc/scannow.
My System SpecsSystem Spec
25 Nov 2010   #23
lindar37

Windows 7 Home Premium, 64-bit
 
 

Nope, everything like like your attachments. Still trying to figure out why it's saying no audio device found. Thanks


Attached Thumbnails
No audio in any browsers in Win7-realtek.jpg  
My System SpecsSystem Spec
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25 Nov 2010   #24
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Repair Install

Repair install. Last resort. Read carefully. That is why I posted the sfc /scannow to try first.

There may be other things to try before this step.
Mike
My System SpecsSystem Spec
25 Nov 2010   #25
Kari

 

Quote   Quote: Originally Posted by Hopalong X View Post
Repair Install

Repair install. Last resort. Read carefully. You will lose data etc. so back it up.

That is why I posted the sfc /scannow to try first.

Mike
Sorry, that is not true. Repair install is basically nothing else than an in-place upgrade, where old and new OS are the same. All installed apps stay as they were, and should work without re-installing. Also, repair install leaves user folders intact.

Kari
My System SpecsSystem Spec
25 Nov 2010   #26
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Ooops I read a do not where there was a do. No coffee yet.
Thanks I screwed up.
Well a repair is a good option.


Quote:


Do a Repair installation if:
  • A System Restore did not help fix your Windows 7.
  • There is no other easier option left that can fix your Windows 7.
  • You DO NOT want to do a Clean reinstall of Windows 7.
  • You DO want to preserve your user accounts, data, programs, and system drivers.
My System SpecsSystem Spec
25 Nov 2010   #27
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

Have you gone into your BIOS and checked to see if there is an option to enable/disable High Definition Audio on the motherboard?

Dell computers can be quite sparse when it comes to BIOS settings, but it should be there.
My System SpecsSystem Spec
25 Nov 2010   #28
Kari

 

No problem, man, I just thought it was important to correct that.

Kari
My System SpecsSystem Spec
25 Nov 2010   #29
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

I'm just going to throw this out here. I've got to go. We've got a holiday in the States today, and if I don't start wrestling with a rather large bird soon I'm going to end up with mashed potatoes on my head!

In Firefox, Tools > Options > Applications Tab you will see that all the file types are assigned to a particular plugin. On my computer a lot of these are assigned to the Quicktime plugin. One of the things I see a lot is that when you uninstall iTunes it screws up Quicktime also. So it might be worth your while to 1)check those file associations in both browsers, 2)uninstall and reinstall Quicktime or any oher plugin that handles those files, or 3) uninstall and reinstall the browser.

Secondly, I worked on a laptop that lost sound through the speakers any time the Realtek driver was installed (proper driver, from the laptop manufacturer's website). The sound worked fine running on the generic driver installed by Windows. There were 2 solutions:
1) The kid in the big box store, obviously had dealt with this before, started the driver installation and half way through canceled it. It worked! He said something about "enhancements" as the cause.
2) Removed all audio driver software, deleted all audio driver folders, uninstalled the audio device from Device Manager, rebooted, let Windows find and install generic driver. It worked. Can't say this would work for your case.

The other thing I should mention is that whenever you try a solution you should create a restore point before the attempt and go back if the solution does not work. Sometimes you can create a tangled mess trying many possible solutions and you never know if one of them may have worked if you tried it first!
My System SpecsSystem Spec
29 Nov 2010   #30
lindar37

Windows 7 Home Premium, 64-bit
 
 

Ok, I did everything you suggested and nada. I finally gave up and had a live chat with Dell. That was a FIASCO! Long story very short, they are sending me a new HD. Makes no sense that it's a hard drive issue, but I did buy as a refurb and I don't know if the HD is also refurb. At this point, I don't care, I just want it fixed. Just waiting for the tech to call and say he's coming. Thanks to everyone who's contributed! Praying that this is finally going to bring resolution.
My System SpecsSystem Spec
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 No audio in any browsers in Win7




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