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Windows 7: Sata DVD drive driver problem?

27 Nov 2010   #1
Carter12

64 bit windows 7 pro
 
 
Sata DVD drive driver problem?

Hi everyone!

1st time poster - I am hoping someone can help. Just bought the bits for a new computer the other day with these components:

Tenda W322P Wireless N PCI Adapter
Sony AD7240SGB 22X SATA OEM DVD RW Black
2 X Samsung 1TB Spinpoint F3 SATA II 7200RPM 32M
Microsoft Windows 7 Pro 64bit OEM
Kingston 4GB(2 X 2GB) DDR3-1333MHZ
ECS GTX 460 1G D5 2DVI/HDMI
Corsair HX-650 ATX Power Supply, 120mm fan
Asus M4A87TD-USB3 AMD3 4x DDR3/6x Sata Raid/Gigabit Lan
AMD Phenom II AM3 955 Black Edition (3.2Ghz) CPU

anyway - I built the thing - put in windows 7 install disc and it worked fine, until a couple of days ago.

Where upon the DVD drive disappeared from "my computer". It still appeared in device manager though with this error:

Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)

I thought maybe the drive itself may be the problem, so I swapped it with another one I had from an older computer, and the same problem remains.

I tried plugging the drive into a different SATA port (from 3 to 4). Still no joy.

I thought perhaps the sata cable may be a problem, I swapped it for a different one and again no luck.

The drives are set to IDE within the BIOS.

I am struggling to understand what is going on.

Can anyone help me?

Thanks in advance


My System SpecsSystem Spec
.
27 Nov 2010   #2
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

hello and welcome




Automatic Fix for Windows 7 DVD Drive Missing or Not Recognized


http://support.microsoft.com/kb/982116/
My System SpecsSystem Spec
27 Nov 2010   #3
Carter12

64 bit windows 7 pro
 
 

Hello Brianzion!

thanks for the reply. Sorry to sound a bit dumb. I had a look at the "change, add, or remove drive letter" page.

When I bring it up, it doesn't list the DVD drive here at all. I tried rescan disks with no success.

Was I supposed to do something different to this?

thanks again
My System SpecsSystem Spec
.

27 Nov 2010   #4
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

Quote   Quote: Originally Posted by Carter12 View Post
Hello Brianzion!

thanks for the reply. Sorry to sound a bit dumb. I had a look at the "change, add, or remove drive letter" page.

When I bring it up, it doesn't list the DVD drive here at all. I tried rescan disks with no success.

Was I supposed to do something different to this?

thanks again
sorry try this option Your CD drive or DVD drive is missing or is not recognized by Windows or other programs
My System SpecsSystem Spec
27 Nov 2010   #5
Carter12

64 bit windows 7 pro
 
 

Thanks Brianzion

It worked!!!!

I am forever in your debt!!!!!
My System SpecsSystem Spec
27 Nov 2010   #6
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

Quote   Quote: Originally Posted by Carter12 View Post
Thanks Brianzion

It worked!!!!

I am forever in your debt!!!!!
no worry s pleasure to help thanks to JMH for posting this in his thread
My System SpecsSystem Spec
Reply

 Sata DVD drive driver problem?




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