windows seven doesn't detect my keyboard


  1. Posts : 49
    Windows 7 Professional x64
       #1

    windows seven doesn't detect my keyboard


    When my systems goes BSOD and restarts, I have that screen where I can choose which mode I should restart (safe mode, etc...) However Windows doesn't detect my keyboard during that screen and I am forced to wait 30 sec and boot in normal mode automatically.

    Now this wouldn't be that much of a problem but I need to update the defective firmware of one of my HDD. And I use a boot disk to do that and of course the boot disk doesn't recognize my keyboard. So this became a major problem and I can lost my hdd data anytime now.

    My mouse and keyboards both use an usb port, I suspect that I need traditional mouse and keyboard using traditional ports.

    I have a traditional mouse but I do not have a traditional keyboard unfortunately. But I have converters from usb to traditional port for both mouse and keyboard.

    What I tested:
    1. plug-in the traditional mouse and reboot, result the traditional mouse is recognized.

    2. use the usb to traditional port for the mouse and reboot, it doesn't recognize the mouse

    3. use the usb to traditional port for the keyboad and reboot, it doesn't recognize the keyboard

    Any clue on how to have keyboard recognized as traditional please?

    TIA

    Edit:
    Keyboard: Logitech G15 refresh
    Mouse: Logitech G9
    Last edited by Read Only; 28 Nov 2010 at 06:53.
      My Computer


  2. Posts : 12,177
    Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
       #2

    What are your system specs?

    Check 'Device Manager' for any yellow triangles, if there are any check for new drivers from your OEM or motherboard website.
    You should check for updated drivers even if no yellow triangles.

    Can you borrow a keyboard with a PS2 cable, for testing?
      My Computer


  3. Posts : 2,726
    Windows 7 Ultimate 64bit
       #3

    USB is often disabled by Default in the BIOS. To enable USB in the BIOS have a look for the following

    USB Keyboard - DOS or Enabled (Even if you have NO USB Keyboard)

    Legacy USB Support - Enabled
      My Computer


  4. Posts : 49
    Windows 7 Professional x64
    Thread Starter
       #4

    PooMan UK said:
    USB is often disabled by Default in the BIOS. To enable USB in the BIOS have a look for the following

    USB Keyboard - DOS or Enabled (Even if you have NO USB Keyboard)

    Legacy USB Support - Enabled
    Thanks very much
    It was indeed a BIOS enabling problem
      My Computer


  5. Posts : 2,726
    Windows 7 Ultimate 64bit
       #5

    Glad you got it sorted pal
      My Computer


 

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