Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Slow external HD?

03 Dec 2010   #1

Windows 7 Home Premium 64-bit
Slow external HD?

I've got a fairly new PC running Windows 7 Home Premium 64-bit, which came pre-loaded when I bought the PC, and it seems like it hates my external HD. I've got web design work, photos, music, and school assignments stored on this HD, and it seems any time I save something I'm working on, the program I'm saving through freezes for a while (I get the "Not Responding" added to the top of the window for a bit while it tries to save).

It's happened with basically any program that tries to save a document onto that drive, be it Word, Photoshop, Dreamweaver, etc. The last incident resulted in a complete BSOD and I lost about an hour's worth of work (MS Word was kind enough not to recover it for me).

The HD is a 500GB Seagate Portable USB drive, I'm pretty sure it's this one as I can't find the original packaging. The drive is shared over a secure home network between my computer and a laptop running Windows Vista, but the problem seems to be plaguing only the PC which the drive is actually attached to (the one running Windows 7).

I hope I've provided enough information for someone to offer some solution, as it's bothered me for a while now and finally resulted in a complete crash of the system and loss of work, rather than simply being annoying and slow.

Thanks in advance for any information you can provide me with.

My System SpecsSystem Spec
03 Dec 2010   #2

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1

Hello carodz. Welcome to the forum.

A few questions for you:
  • How do you have this drive connected: USB from external directly into the W7 Desktop?
  • Are you using the front panel (case) USB ports?
  • Have you tried using one of the the rear USB ports, the ones connected directly to the motherboard?
  • Did the Seagate external drive come with a CD with diagnostic tools? Have you tested the drive?
  • Do you have any Network Drives mapped in Windows Explorer?

You say the Vista laptop can save files onto the drive without problem. Is that with the drive connected via USB directly to the laptop? Or over the network, through the W7 desktop with the drive attached? Is this a wired or wireless network?

Restart your computer into Safe Mode and see if you can save files faster from there.

Check your manufacturer's website and see if they have any driver updates for chipset or "host controller" (HP) that are newer than what you have on there now.

Can you post the crash dump files as per here:

Edit: And filling in your "My System Specs" (lower left corner of your post) will help everyone who reads this.
My System SpecsSystem Spec

 Slow external HD?

Thread Tools

Similar help and support threads
Thread Forum
External USB drives are slow
It seems every drive is capped at about copying ~22mB per second. Is this normal? i dont think my motherboard supports usb 3.0 although i have a usb 3.0 card installed in the PC in the expansion port. From external to internal or from second internal to first internal copies with about 138mB per...
Hardware & Devices
Slow transfer speed from external HDD
I am copying a large file (18.2Gb) from a Seagate Freeagent GoFlex drive using the eSATA cable (not USB), for whatever reason when copying this file specifically it is copying at a ridiculously slow speed, about 7.17Mb/s (see attached image). I copied a 45Mb file from it in a few seconds using...
Hardware & Devices
USB 3.0 external drive very slow
I recently got a Toshiba Canvio 2tb USB 3.0 external drive. When I transfer anything I get very low transfer speed, around 11mb/s. I computer has USB 3.0 ports. I transfer a lot of small files, like music, but I get very slow speeds even when I'm transferring movies that are 5gb+ Is there any...
Hardware & Devices
external hdd slow, and getting errors
hi i recently reinstalled windows7, and now my storejet 1.5TB external hdd is much slower, i can view/open nearly all my data except for a few folders. check it in crystal disk, got a caution for reallocated sector count these folders i cannot delete either. can you please tell me...
General Discussion
External HDD Sudden Slow Performance
I'm running a Windows 7, Phenom II X2 545 Dual-Core 3GHz AM3 machine on an ASUS M4A88TD motherboard with 4GB of memory. It has a 300GB internal HDD that is used for the OS, and all applications. It is connected via USB 2 (on the motherboard) to an external Micronet Fantom 1TB HDD. I use this drive...
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:00.
Twitter Facebook Google+