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Windows 7: nano transmitter for mouse stopped working

13 Dec 2010   #1

Windows 7 Home Premium x64
nano transmitter for mouse stopped working

I have a microsoft wireless mobile mouse 6000

Been working fine all year. Most recently I had it in my netbook. I got a pop up that said the UDB device was not recognized. I tried to reinstall the microsoft intellipoint mouse software again but that didn't fix it.

I then tried it in my other laptop which it has working in the past, and when i plugged in the receiver it the computer said it was an unrecognizable device.

So now I cant use the mouse.

Any other things I should look at. Is there some kind of warranty from microsoft?

My System SpecsSystem Spec
18 Sep 2012   #2
Advice Pro

Windows 7 Home Premium 64-bit.

Are you sure that it's the software from Software Downloads: Wireless Mobile Mouse 6000

The 'Start Here' guide reads:
To view Help on the PC: Start > All Programs > Microsoft Mouse > Mouse Help
For the latest information and updates, go to Computer Mouse, Keyboard, Webcam & More | Microsoft Hardware
The Microsoft Product Guide adds:
For up-to-date help about using or troubleshooting your device, go to the Microsoft Help and Support Web sit at Microsoft Support
Would it be OK if I left the mouse on all day and night?
My System SpecsSystem Spec
18 Sep 2012   #3
Layback Bear

Windows 10 Pro. 64/ version 1709 Windows 7 Pro/64

Well lets start off with something simple. Install new batteries.
My System SpecsSystem Spec


 nano transmitter for mouse stopped working

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