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Windows 7: External hard drive problem

18 Dec 2010   #1

Windows 7 Home Premium 32bit.
External hard drive problem


my Ext. HD is not working,,, until now, it said that it's not recognized... but the disk is running...... finish for checking cables but it's still not working...updated the driver, still not working i always keep it in the safe place,....
i give you the screenshot...

anyone know about this problem???

Attached Thumbnails
External hard drive problem-ext.png  
My System SpecsSystem Spec
18 Dec 2010   #2

Vista 64 Ultimate, Windows 7 64 Ultimate, Ubuntu 9.10

How many USB devices do you have installed? Most USB external drives use a 2 USB connection setup and an external power source as well so as not to put too much strain on the power available for USB devices. If there is another PC you could test it on that would let you know if the problem is the drive. I'm thinking you are having a USB port issue though.
My System SpecsSystem Spec
18 Dec 2010   #3

Windows 7 x64 pro/ Windows 7 x86 Pro/ XP SP3 x86

A few things you can try:

1) Disconnect the usb device, power off the computer completely (remove the power cord from the wall outlet and if this is a notebook, remove the battery as well), wait for 10 minutes, re-power, reconnect the battery, then see if the drive is recognized.

2) Try out a different usb cable.

3) Right click on that "Unknown device", uninstall, then reboot the computer.
My System SpecsSystem Spec

18 Dec 2010   #4

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)

hi there season greetings :) try this Microsoft fix it Hardware devices are not working or are not detected in Windows LINK Hardware devices are not working or are not detected in Windows

Attached Thumbnails
External hard drive problem-brys-snap-18-december-2010-19h44m50s.png  
My System SpecsSystem Spec

 External hard drive problem

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