Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: New computer, keyboard issue, please help!

19 Dec 2010   #1
LykosEcho

Windows 7
 
 
New computer, keyboard issue, please help!

My grandmother bought me a brand new Dell XPS 8100 for an early Xmas gift, so I could actually have a 'home office' of my own, in my bedroom. It works good, nice and quiet and speedy. It's running Windows 7 (though I'm not sure how you tell what version?).

Now I'm having an issue with the keyboard. The drivers are all up to date/installed. I'm a novelist, so I need a functional keyboard and I went to write tonight and: on the '/" key, my " turns into @, but the ' works? And my # button becomes my " Any ideas? I cannot write like that!

I unplugged the keyboard (which is a Microsoft Ergonomic 4000, brand new) and plugged it into my kitchen computer, which is an old dimension dell, running XP Home SP2. All the keys worked fine. So it's not that keyboard. Still, Microsoft's troubleshooting site told me that perhaps it was my keyboard port. That's fine.

So I go back into my room, and pull out the keyboard that CAME with the XPS from Dell (it's a typical flat wired keyboard, I don't prefer them, so I bought an ergo 4000) and installed/plugged it into a different port (one of the top USBs). Same exact key problems. I need my "" key to work!

So... It's the computer. It has to be. Or is it a problem with 7 that...I can't obviously live with this. Is it fixable, or will I have to send it back and get a new one? But I -just- got everything set up. >< Helpppp me.

Thanks-Kodi


My System SpecsSystem Spec
.
19 Dec 2010   #2
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Hi Kodi,

The issue is the "region" that the keyboard is picking up : the US keyboard has a slighlty different layout to the UK keyboard. This is easily fixed, and no need to replace any hardware.

Steps:
1. Click Start > Devices and Printers
2. Right-click on your keyboard, then click the Region & Language option
3. Click the Change Keyboards option, and then select either US, or UK, depending on where you are.

The image below will help you. Let us know how you get on.
Golden



Regards,
Golden


Attached Thumbnails
New computer, keyboard issue, please help!-capture.png   New computer, keyboard issue, please help!-capture1.png  
My System SpecsSystem Spec
19 Dec 2010   #3
Kari

 

Hi Kodi, welcome to the Seven Forums.

This is most probably a keyboard layout issue. If so, it's easy to fix.

First, check which keyboard layout your XP machine is using. Open XP's Control Panel. If you have the Control Panel in Category view, click Date, time, Language and Regional Options:

New computer, keyboard issue, please help!-xp_language_1.png

Now click Regional and Language Options:

New computer, keyboard issue, please help!-xp_language_2.png

If your Control Panel opens in Classic View, click Regional and Language Options icon:

New computer, keyboard issue, please help!-xp_language_3.png

Now open the Languages tab and click Details:

New computer, keyboard issue, please help!-xp_language_4.png

Check which keyboard layouts you have installed, and which layout is set default:

New computer, keyboard issue, please help!-xp_language_5.png

Go back to your new Windows 7 computer, and change the layout to that of your XP computer. Here's a tutorial to show you how that can be done: Keyboard Layout - Change

Please come back to tell if that did not solve your issue.

Kari


My System SpecsSystem Spec
.

19 Dec 2010   #4
LykosEcho

Windows 7
 
 
Yay!

Thank you -so- much guys. It took a bit of fiddling, but that was the issue and it WORKS. Thank you! I was so worried I'd have to send the comp back and we juuuust set it up lol. So relieved -hugs everyone-

I'm definitely bookmarking this site for future reference!
My System SpecsSystem Spec
19 Dec 2010   #5
Kari

 

Nice to hear you got it fixed.
My System SpecsSystem Spec
19 Dec 2010   #6
Golden
Microsoft MVP

Windows 7 Ult. x64
 
 

Quote   Quote: Originally Posted by LykosEcho View Post
Thank you -so- much guys. It took a bit of fiddling, but that was the issue and it WORKS. Thank you! I was so worried I'd have to send the comp back and we juuuust set it up lol. So relieved -hugs everyone-

I'm definitely bookmarking this site for future reference!
Happy days
My System SpecsSystem Spec
Reply

 New computer, keyboard issue, please help!




Thread Tools




Similar help and support threads
Thread Forum
issue with keyboard
I have rebooted my laptop still my few keyboard switches doesn't work I have acer v5-379 with Windows 7 home premium 64bit Thank you Abhi
Hardware & Devices
Keyboard issue
Hi, My laptop facing some issue Some arow keys are not working properly.... some times cursor moving to letft continuosly...some times it moves right.....sometimes top and some times botttom.... please help me
Hardware & Devices
keyboard issue
Hello Frnds! i have a strange issue and not sure if this is the right place to post this. But, anyways my keyboard doesnt work with a game (Blacklight Tango down). In the begining of the game it says "press enter to start" and when i press enter nothing happens, it just stays there. My Num lock key...
Hardware & Devices
pls need help with keyboard issue
This is my first time here. I have got an issue with my keyboard. It stopped working. I noticed this after I ran a tune up on the system. I have gone thru device manager and it says the driver for keyboard filter is not installed but I have tried updating it/looking for the driver,but can't find it...
Performance & Maintenance
Keyboard issue
Hi there. Don't know if this is the right subforum. I am often using the US international keyboard. To change certain letters you use the AltGr (right alt) key. For me, it is awkward to use this key. How can I reassign it to some other key? When you do a search on the internet, they say it is the...
Customization
keyboard issue...
I installed Windows 7 32 bit after wiping my wife's Japanese Dell laptop which had XP home verision on it. I had a big problem that turned out to have a simple solution. I had the number lock on so the keyboard was typing numbers where there should have been letters. Anyways. In order to...
Installation & Setup


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 02:15.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App