Only 2.5 GB available RAM out of 4 GB 64 bit OS

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  1. Posts : 85
    Windows 7 Home Premium 64bit OEM
       #1

    Only 2.5 GB available RAM out of 4 GB 64 bit OS


    Hi

    I have installed windows 7 HP 64 bit on a machine with 4 GB of DDR3 RAM, although in msinfo32.exe it says that i have only 2.50 GB available.

    Hopefully I have attached a screenshot of the msinfo32 window (I am not sure if it worked or not) to let you see the problem.

    The total physical memory seems correct yet the available memory should be more, shouldn't it?

    Thanks
    Attached Thumbnails Attached Thumbnails Only 2.5 GB available RAM out of 4 GB 64 bit OS-msinfo32.jpg  
      My Computer


  2. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #2

    Start system configuration Boot Advanced options

    Only 2.5 GB available RAM out of 4 GB 64 bit OS-system_config_memory.jpg


    Set Maximum Memory to ZERO (0)

    Save & reBoot computer

    Then what do you get ?
      My Computer


  3. Posts : 85
    Windows 7 Home Premium 64bit OEM
    Thread Starter
       #3

    Whenever I set it to 0 and go back in, it has changed to 256 mb. I don't want to restart yet in case it has to boot with 256 mb ram
      My Computer


  4. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #4

    Take a snip of the color bar in Resource Monitor > Memory tab and post it here Then we will see clearer.
      My Computer


  5. Posts : 85
    Windows 7 Home Premium 64bit OEM
    Thread Starter
       #5

    This is the Resource Monitor bar
    Attached Thumbnails Attached Thumbnails Only 2.5 GB available RAM out of 4 GB 64 bit OS-ram_in_resmon.jpg  
      My Computer


  6. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #6

    Well, it adds up to 4GB. The number you showed earlier is what is currently available (which is the dark and light blue).
      My Computer


  7. Posts : 85
    Windows 7 Home Premium 64bit OEM
    Thread Starter
       #7

    I am such an idiot...

    I noticed that as soon as I posted the screenshot...
    :)
      My Computer


  8. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #8

    What does Control Panel System show ?
    Attached Thumbnails Attached Thumbnails Only 2.5 GB available RAM out of 4 GB 64 bit OS-cp_system_memory.jpg  
      My Computer


  9. Posts : 85
    Windows 7 Home Premium 64bit OEM
    Thread Starter
       #9

    BTW after changing the system config to 0 RAM and rebooting, windows couldn't start so I changed it back in safe mode.
    Attached Thumbnails Attached Thumbnails Only 2.5 GB available RAM out of 4 GB 64 bit OS-system.jpg  
      My Computer


  10. whs
    Posts : 26,210
    Vista, Windows7, Mint Mate, Zorin, Windows 8
       #10

    ratman said:
    I am such an idiot...

    I noticed that as soon as I posted the screenshot...
    :)
    You said that - LOL. But I am glad you are happy now, at least I hope.
      My Computer


 
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