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Windows 7: incompatible device

21 Dec 2010   #1
Dave Heff

Windows 7 64bit & Windows 7 starter
 
 
incompatible device

Prior to the inception of windows 7 I purchased a 3in1 Photo/film/slide scanner which was compatible with XP & Vista. the item is aN SVP PS9000 although that maybe the vendors name for it. I now run windows 7 and find this is incompatible. Could someone suggest where I can get an updated driver for it. I yhave contacted the vendor, who doesnt know. I have also tried to find a driver on the internet without success

Dave Heff

Spain


My System SpecsSystem Spec
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21 Dec 2010   #2
richc46

Microsoft Community Contributor Award Recipient

Windows 10, Home Clean Install
 
 

Welcome
Before going any further be sure that it can be used with Seven
Windows 7 Compatibility: Software Programs & Hardware Devices: Find Updates, Drivers, & Downloads
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21 Dec 2010   #3
Dave Heff

Windows 7 64bit & Windows 7 starter
 
 

Cant find it here, but I do not think the name is a recognised manufacturer ( the vendor appears genuine and has a good reputation on ebay and to be fair only admits it to be vista compatible. Other people are now selling this device as windows 7 compatible (albeit the name of the machine is different) but it appears to be the exact same device. The research I have done indicates that these are made in china and whoever buys them call it by their own name, so there is no way of getting anything that way. Bit of a blind alley really, just hoped that someone may have come across the problem before. Tyanks for you help though
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21 Dec 2010   #4
Hopalong X

Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
 
 

Try installing the original driver in compatibility mode. Take a look at the the tutorial.
There are three options in the tutorial.
Might be worth a look. I'd try the Vista first. XP as last resort.
Mike

Compatibility Mode
My System SpecsSystem Spec
21 Dec 2010   #5
derekimo

Microsoft Community Contributor Award Recipient

Win 10 Pro x64
 
 

Have you tried installing the Vista or XP driver in Compatibility Mode ?
My System SpecsSystem Spec
21 Dec 2010   #6
sygnus21

Windows 10 Pro
 
 

Could you tell us the make, model, and vendor of the scanner? Or at least post a link?

Sorry this doesn't help us help you....

Quote   Quote: Originally Posted by Dave Heff View Post
3in1 Photo/film/slide scanner which was compatible with XP & Vista. the item is aN SVP PS9000 although that maybe the vendors name for it.
Thanks
My System SpecsSystem Spec
22 Dec 2010   #7
Dave Heff

Windows 7 64bit & Windows 7 starter
 
 

Link to item (not the company I bought it from but the same product) NEW! 3-in-1 Digital Photo/Negative Films/Slides Scanner on eBay (end time 23-Dec-10 05:21:01 GMT)
My System SpecsSystem Spec
22 Dec 2010   #8
sygnus21

Windows 10 Pro
 
 

Quote   Quote: Originally Posted by Dave Heff View Post
Link to item (not the company I bought it from but the same product) NEW! 3-in-1 Digital Photo/Negative Films/Slides Scanner on eBay (end time 23-Dec-10 05:21:01 GMT)
That's not really telling anything. You're going to have to find the company that makes that scanner and see if they have drivers for it for Windows 7. Do you know who makes the scanner? Surly it it printed on the owner's manual or the item itself?
My System SpecsSystem Spec
22 Dec 2010   #9
derekimo

Microsoft Community Contributor Award Recipient

Win 10 Pro x64
 
 

Quote   Quote: Originally Posted by Dave Heff View Post
Link to item (not the company I bought it from but the same product) NEW! 3-in-1 Digital Photo/Negative Films/Slides Scanner on eBay (end time 23-Dec-10 05:21:01 GMT)
Do you still have the disc that came with it?

Have you tried the Compatibility Mode suggestion yet?
My System SpecsSystem Spec
22 Dec 2010   #10
bobkn

Windows 7 Pro X64 SP1
 
 

The scanner seems to be from:

Silicon Valley Peripherals

(May be a distributor, rather than a manufacturer.)

They have downloads, but I see nothing for the PS-9000.

I'd expect Vista software/drivers to work, though.
My System SpecsSystem Spec
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 incompatible device




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