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Windows 7: Hard Drive Issue - "Reallocated Sectors Count"

09 Jan 2011   #11
jamiedolan

windows 8 64
 
 

Quote   Quote: Originally Posted by mjf View Post
Is 1 a sensible threshold for caution when it comes to reallocated sectors?
I don't know. Maybe not. The WD diagnostics suggest no as well.

Also, note the other sector counts are 0.
HI;

I did run the WDC program as I posted about here https://www.sevenforums.com/crashes-d...ml#post1170551 The values looked on the high side compared to the reference values, but the WDC program did not report any problems with the disk and showed it in good health.

I'm still unsure of the status of the HD. That's why I am manually copying all of my important files off of this machine to my external hard drive. I'll feel a lot more comfortable testing things once I have my photos / videos /documents backed-up.

Should be finished copying by early afternoon or so. I am copying one large folder at a time.

Thanks

Jamie


My System SpecsSystem Spec
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09 Jan 2011   #12
CarlTR6

Windows 7 Ultimate 32 bit
 
 

I understand that completely and that is the wise thing to do.
My System SpecsSystem Spec
11 Jan 2011   #13
jamiedolan

windows 8 64
 
 

Quote   Quote: Originally Posted by James Colbert View Post
As for your backup, I would recommend downloading a 3rd party imaging program that runs in a rescue environment, such as Acronis True Image (I've been using this since 2004 and am running the latest version). It's around $60.

If you're looking for a free program (limited feature set, but will accomplish what you want), many here tout Macrium reflect, which you can find here:

Macrium Reflect FREE Edition - Information and download
I started manually copying my important files to an external drive. The windows backup started to run at a scheduled time while I was still manually copying files, so I let it run. The windows backup completed without error. (after I did the uninstall / removed / renamed the files we discussed).

Hard Drive Issue  - "Reallocated Sectors Count"-fullscreen-capture-1112011-102555-am.jpg

I'll run the check disk program as soon as I can reboot (waiting for uploads), but at least I have the windows backup and a manual backup of my files done.

Since I have managed to both manually copy all of my files and got the windows backup to run, is there any advantage to using the Acronis type of program? Is that similar to the old Symantec Ghost program?

Thanks so much for all the help

Jamie


My System SpecsSystem Spec
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11 Jan 2011   #14
James Colbert

 
 

Quote   Quote: Originally Posted by jamiedolan View Post
I started manually copying my important files to an external drive. The windows backup started to run at a scheduled time while I was still manually copying files, so I let it run. The windows backup completed without error. (after I did the uninstall / removed / renamed the files we discussed).


I'll run the check disk program as soon as I can reboot (waiting for uploads), but at least I have the windows backup and a manual backup of my files done.

Since I have managed to both manually copy all of my files and got the windows backup to run, is there any advantage to using the Acronis type of program? Is that similar to the old Symantec Ghost program?

Thanks so much for all the help

Jamie
Hi Jamie. Thanks for updating us. The backup program you use really depends on what you are comfortable with, although some cite Windows Backup & Restore as 'not always reliable'. I myself have never used it. If there is a way to 'verify' or 'validate' the backup, that would be a good idea.

I prefer Acronis TI (and have been using it for several years). However, ther's no reason for you to rush out and buy it, since you are happy with Win B/U.

Of interest, though, might be this link to a free (!) WD version of Acronis. It might not be a bad idea to download it and use it to create images and keep on hand just in case. It will also give you a chance to preview Acronis TI without cost (although it likely doesn''t have all the features of 'full blown' TI). And yes, it is similar to Norton Ghost in that it creates 'images' of your partition or full HD. I used to use Ghost, but left them around year 2003, as it became much like the rest of their software had become...bloated and buggy. Anyway, here's the link:

WD Support

James
My System SpecsSystem Spec
11 Jan 2011   #15
mjf

Windows 7x64 Home Premium SP1
 
 

Windows "backup & restore" has 2 components. One does file/folder backup (like the OP's screenshot. It generates multiple .zip files. The second is imaging which generates large .vhd files.
Both totally different technically and in terms of what they do.
I have used both extensively without problem.
In addition I use Macrium Reflect free as a safeguard.

If these programs work for you I don't think you need to look any further. For precious documents the "drag & drop" backup doesn't hurt either as an added safeguard.

I was trying a third part file/folder backup program yesterday. It (or I) messed up my system. A windows image restored the system in 20 minutes.
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11 Jan 2011   #16
CarlTR6

Windows 7 Ultimate 32 bit
 
 

Jamie, I use Macrium Reflect (free) and it works very well. It is similar to Norton Ghost; but a little more simple to use.
My System SpecsSystem Spec
26 Apr 2012   #17
duncanwg7

windows 7 ultimate x64
 
 
external hdd slow, and getting error reports

hi
i recently reinstalled windows7, and now my storejet 1.5TB external
hdd is much slower, i can view/open nearly all my data except for a
few folders.
check it in crystal disk, got a caution for reallocated sector count
these folders i cannot delete either.

can you please tell me what is wrong? virus, dying drive or what?

thanks duncan
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26 Apr 2012   #18
ignatzatsonic

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium SP1, 64-bit
 
 

Hard drives ship with a certain number of unused sectors. These are used to replace any bad sectors that develop on the drive. The warning means that you have used up most of the spare sectors.

So the drive isn't particularly healthy. I would download the drive manufacturer's hard drive utility and see what it says. You may have a warranty claim. I would at least think about backing up data and watch that reallocated sector count.

Have you done an anti-virus or anti-malware scan?
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26 Apr 2012   #19
duncanwg7

windows 7 ultimate x64
 
 

tried an anti virus scan with malwarebytes, if freezes at a certain point
My System SpecsSystem Spec
26 Apr 2012   #20
mjf

Windows 7x64 Home Premium SP1
 
 

Your external HDD is looking like it could be on the way out. You can also run Windows "chkdsk" as well as the manufacturer's utility.

When looking at reallocated sector count warnings it is best to view them over time in order to determine if it is a serious issue
8 Reallocated Sectors, Bad?
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 Hard Drive Issue - "Reallocated Sectors Count"




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