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Windows 7: Mouse/ Audio Problems

17 Jan 2011   #21
Saberith

Windows 7 Home Premium 32-bit
 
 

Bump


And i cant reinstall, my Windows upgrade CD wont let me


My System SpecsSystem Spec
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17 Jan 2011   #22
Sik00

Windows 7 Home Premium x64 SP1
 
 

Does this only happen only when you play a song? Or does your mouse skip when there is no audio playing?
My System SpecsSystem Spec
17 Jan 2011   #23
Saberith

Windows 7 Home Premium 32-bit
 
 

It happens regardless of what programs im running



I Just got off the phone with Microsoft, we have ran a few tests and have come to the conclusion that it is a Hardware Issue not the software Re-Installing Windows 7 Wont help, best bet is to take it into a Repair shop and have them Run some Hardware scans something most definitely will need to be replaced.


When i get the money to take it in I'll keep you guys posted, Thank you for the Help atleast!
My System SpecsSystem Spec
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17 Jan 2011   #24
Saberith

Windows 7 Home Premium 32-bit
 
 

This is __________ - GA with Microsoft Windows Technical Support.
It was my pleasure to work with you on your Windows service request 000000000. Unfortunately, we were unable to resolve your issue. However, I hope that you were happy with the service provided to you.
I will archive the service request as Not-Resolved. If you are not happy with the support we’ve provided please let us know as soon as possible. My goal is to ensure that your experience with Microsoft Windows Technical Support leaves you pleased with our products and services.
Here is a summary of the key points of the service request for your records:
ACTION : We tried to Boot to the desktop.
RESULT : It will Freeze every 3 sec's
CAUSE : hardware.
RESOLUTION : We checked in safe mode, tried system restore also tried to run check disk which did not work, hence we need to speak to a Hardware technician to get it fixed.
If you have any feedback regarding Microsoft support, we would be glad to hear from you. If you would feel more comfortable speaking with someone else regarding my service, ________, my manager, would be very happy to hear your comments and suggestions. You may reach my manager by sending an email to @mssupport.microsoft.com .

Thank you for contacting Microsoft Windows Technical Support.
My System SpecsSystem Spec
18 Jan 2011   #25
brianzion

Operating System : Windows 7 Home Premium Edition 6.01.7600 SP1 (x64)
 
 

hi in post 15 i said it probably hardware fault have you looked in the tutorials on this site? LINK Tutorials - Windows 7 Forums but be best to have it checked on the bench
My System SpecsSystem Spec
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 Mouse/ Audio Problems




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