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Windows 7: CD/DVD no longer detected

15 Feb 2011   #21
Retiredbill

Win7, home premium, 64 bit
 
 

The OS came with the computer and I don't have a clean install. I have a repair disk that I created.


My System SpecsSystem Spec
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20 Feb 2011   #22
Retiredbill

Win7, home premium, 64 bit
 
 

I'm back with the same problem. Explorer does not recognize the DVD drive even though the device manager says it is working properly. I thought I had cured it when I used my system repair disk that I made when I first got the computer. Prior to using it, I made a disk image using Windows backup app. What I didn't know was that it doesn't make a complete image of the C: drive but only of the operating system. Consequently, after using the system repair disk, I had to reinstall all my apps. Fortunately, I had backed up my user folders. I've tried using Windows troubleshooter and it didn't fix it. After using the system repair disk, it worked OK for a few days and then gradually got worse because initially, I could reboot and cure the problem, now I can't. Any suggestions?
My System SpecsSystem Spec
20 Feb 2011   #23
Tepid

Win 7 Ultimate 32bit
 
 

This is due to some application you have installed, or the drive is just bad.

Showing in Device Manager is not an indication that the drive is working properly.
My System SpecsSystem Spec
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20 Feb 2011   #24
Sardonicus

Windows 7 Home Premium 64 bit
 
 

I'm not sure if I'm on the right track, but if the drives are present in the Device Manager, but not present in the explorer, then it could be that the drive letters need to be added.

Disk Management> Change Drive Letter and Paths...> Add

CD/DVD no longer detected-add-drive.jpg


My System SpecsSystem Spec
21 Feb 2011   #25
Ponmayilal

Windows 7 Ultimate 32bit
 
 

+1 for the above suggestion. Hope it resolves the OP's problem. Waiting to see if it does.
My System SpecsSystem Spec
21 Feb 2011   #26
Tepid

Win 7 Ultimate 32bit
 
 

I don't think this is a case of missing/wrong drive letter.
My System SpecsSystem Spec
21 Feb 2011   #27
Retiredbill

Win7, home premium, 64 bit
 
 

I tried changing the drive letter but it wouldn't accept the change. However, the DVD drive appears in Explorer. I still have my fingers crossed to see if it remains.
My System SpecsSystem Spec
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 CD/DVD no longer detected




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