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Windows 7: USB Output causing WIndows to Hang

29 Jun 2009   #11
zigzag3143

Win 8 Release candidate 8400
 
 
usb output causes computer hang

Quote   Quote: Originally Posted by EvilTwinTepe View Post
I did do a fairly thorough search of event logs:System, App, and Security (in that order), with no luck. I was really hoping for something a bit 'deeper' in terms of a dump - like I said, even a BSOD would be preferable because it outputs something to the screen, rather than just freezing my system.
Hey Im running out of ideas. im going to pop over to MS and see if there is any known issue.

I have subscribed to this thread so i will get email anytime someone posts so i will be keeping an eye out

Ken


My System SpecsSystem Spec
.
29 Jun 2009   #12
EvilTwinTepe

Windows 7 Home Premium x64
 
 

You.. can do that? My hero

Anyway, so I DID test out copying data to a plain 'ol USB thumbdrive - sure enough, after about 350MB of a 700MB file the system locked up. I'm going to try some further testing, and am beginning to wonder if it's perhaps my mouse (USB) interrupting or confusing the controller.

Also uploaded a screenshot of my USB info - I apparently have a lot of hubs:
Powered 4-port hub -> WUSB600N
Powered Monitor hub -> Quickcam, and Mouse BT receiver (which is apparently its own USB hub)

Perhaps some part of the problem?

Although, originally everything was connected directly through the PC, and still had the issues, so, likely not.


Attached Thumbnails
USB Output causing WIndows to Hang-screenshot.png  
My System SpecsSystem Spec
29 Jun 2009   #13
zigzag3143

Win 8 Release candidate 8400
 
 
usb output causes computer hang

Quote   Quote: Originally Posted by EvilTwinTepe View Post
You.. can do that? My hero

Anyway, so I DID test out copying data to a plain 'ol USB thumbdrive - sure enough, after about 350MB of a 700MB file the system locked up. I'm going to try some further testing, and am beginning to wonder if it's perhaps my mouse (USB) interrupting or confusing the controller.

Also uploaded a screenshot of my USB info - I apparently have a lot of hubs:
Powered 4-port hub -> WUSB600N
Powered Monitor hub -> Quickcam, and Mouse BT receiver (which is apparently its own USB hub)

Perhaps some part of the problem?

Although, originally everything was connected directly through the PC, and still had the issues, so, likely not.
device manager looks OK

Why dont you try this.

take as much USB stuff off as you can (leave 1 attached) see if you freeze. then add 1 at atime until the problem re-appears. then you know which device is giving you grief

try this

Ken
My System SpecsSystem Spec
.

30 Jun 2009   #14
EvilTwinTepe

Windows 7 Home Premium x64
 
 

I'll have to take home a USB wired mouse, because of course, I have a Logitech MX1000 duo (keyboard/mouse USB bluetooth).

That said I did try that a bit last night, and started first simply in safe mode (no Networking), and what do you know? I was able to copy an 800MB file to a USB thumbdrive without an issue.

I uninstalled the NIC, rebooted, worked again. As soon as that stupid NIC is in, I get the problem again. What irks me is windows HAS drivers for it (albeit a ver. 2 of the card, gogo Linksys?) but that doesn't seem to help either - I have run it with both Windows and Linksys drivers.

I'll cough up the $40 and get a PCI Wireless-N card and see if it helps.

UPDATE:
I've started looking for internal (PCI) wireless NICs, but I decided to do a bit of research. In my searching I've found a few intersting posts/topics/etc. Most things point at a 'ralink' driver causing issues with ANY sort of wireless data streaming. Two links below for a bit more detail:
Link #1
Link #2
ralink Driver Downloads
ralink Install instructions?
I DO recall seeing something about an ralink driver on my Windows 7 machine - but of course now I am at work and cannot verify. BUT this is rather exciting as it seems to be pointing me in some correct direction.
My System SpecsSystem Spec
30 Jun 2009   #15
EvilTwinTepe

Windows 7 Home Premium x64
 
 
Good News Everybody!

It was, in fact, bad ralink drivers. At least, so far.

I updated to the latest ones (2.3.1.0) and I've had a P2P going for just under 2 hours.

I'll try a file copy, see what happens.
My System SpecsSystem Spec
30 Jun 2009   #16
zigzag3143

Win 8 Release candidate 8400
 
 
usb output causes computer hang

Quote   Quote: Originally Posted by EvilTwinTepe View Post
It was, in fact, bad ralink drivers. At least, so far.

I updated to the latest ones (2.3.1.0) and I've had a P2P going for just under 2 hours.

I'll try a file copy, see what happens.

happy to see things are looking up hope we have helped

Ken
My System SpecsSystem Spec
30 Jun 2009   #17
EvilTwinTepe

Windows 7 Home Premium x64
 
 

Many thanks indeed - lots of pointers in the right direction for me here.

I was able to copy a full 700MB file to a thumb drive - check. Copying my iTunes database over now (another WiFi test) while P2Ping, and will try an iPhone sync.

Though I have low hopes for that - I have a pretty good feeling that's an Apple/Windows7 driver issue. But... one never knows.

Thanks again for everything.

UPDATE:
Or not. For some peculiar reason it DID NOT update the driver (though I thought it did) and as such, it only seemed to be working. Got me as to why it seemed to do so much better. Anyway. I changed the Linksys USB to a simple RALINK USB to see if that helps. At least the correct driver version is showing now.

UPDATE #2:
I am now at a total loss. Updating to the ralink seemed to work, but after a reboot the whole PC froze. So, back to square one. Going away for a few days, upon my return I'll rebuild the PC and use only Windows drivers - maybe not even install Setpoint which I suppose is a possible problem.
My System SpecsSystem Spec
01 Jul 2009   #18
EvilTwinTepe

Windows 7 Home Premium x64
 
 

OK - so I remain not working. On the bright side though, I finally have a dump file.

I sadly have no IDEA what to do with it - maybe one of you do. I've attached the Dump file, and the sysdata file as well.

The WER is an XML file, and th minidump is a .dump file.


Attached Files
File Type: txt 070109-15640-01.txt (849.1 KB, 26 views)
File Type: txt WER-23093-0.sysdata.txt (189.8 KB, 106 views)
My System SpecsSystem Spec
13 Jul 2009   #19
EvilTwinTepe

Windows 7 Home Premium x64
 
 

I know this is (by now) an old post, but I wanted to bump it, because I am still seeing the issue. Microsoft did release some updated drivers for my NIC, but that didn't solve the problem.

I'm back to the belief that it is USB in and of itself that causes the issue. And again, to describe it:

Whenever data is moving out from the PC over some USB connection (thumb drive, NIC card, iPhone) after a time the CPU will spike to 100%, though no processes are utilizing the processor that much (even showing all processes as admin), and much of the time a hard reset is necessary to correct the problem.

I've done more research, and a lot of what I see is people saying it's a power issue - but the only device on my PC I can see using that power, is the NIC, and that's on a self-powered USB hub (4-port hub, the NIC is the only device on it).

I'm completely out of ideas. Halp! Thank you

UPDATE: A few links of others with the problem:
Link #1
Link #2
My System SpecsSystem Spec
13 Jul 2009   #20
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by EvilTwinTepe View Post
I know this is (by now) an old post, but I wanted to bump it, because I am still seeing the issue. Microsoft did release some updated drivers for my NIC, but that didn't solve the problem.

I'm back to the belief that it is USB in and of itself that causes the issue. And again, to describe it:

Whenever data is moving out from the PC over some USB connection (thumb drive, NIC card, iPhone) after a time the CPU will spike to 100%, though no processes are utilizing the processor that much (even showing all processes as admin), and much of the time a hard reset is necessary to correct the problem.

I've done more research, and a lot of what I see is people saying it's a power issue - but the only device on my PC I can see using that power, is the NIC, and that's on a self-powered USB hub (4-port hub, the NIC is the only device on it).

I'm completely out of ideas. Halp! Thank you

UPDATE: A few links of others with the problem:
Link #1
Link #2
Hey ET
While not reading the entire thread I checked the two links first was spot on, second also on the money. they were both 64 bit with 4 gigs of ram (driver maybe), have you run process explorer to see what process is pinning the cpu aat 100%, second are there any refernces to the problem in event viewer?

Sorry I cant be more help so far.

Ken
My System SpecsSystem Spec
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 USB Output causing WIndows to Hang




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