New
#11
@ unhappyuser
People are here to help not to be critisized.
It's unlikely to be an OS problem, so in all likelyhood it will be your printer setup or printer driver!
1st Check there is colour ink in the cartridge.
2nd Uninstall your driver for the printer then let windows find a driver for for it.
3rd Check your settings on the printer GUI.
If all the above have been checked then throw printer away!