Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Newbie Western Dig HDD issue, Wont recognize

26 Jun 2009   #1
automagp68

Windows 7
 
 
Newbie Western Dig HDD issue, Wont recognize

Hi guys
Hopeing you can help out a total Newbie here

I have two WD 500 gig externals. Both names 500 backup1 and 500 backup2

For some reason with them both plugges into my machine explorer will only recognize one at a time. The odd part is that if you go to eject them on the taskbar you can pick which to eject. They are both named differently so why can we eject them one at a time but explorer will not show me both to transfer files from one to another? Thanks for any help!


My System SpecsSystem Spec
.
26 Jun 2009   #2
zigzag3143

Win 8 Release candidate 8400
 
 
HD issue

Quote   Quote: Originally Posted by automagp68 View Post
Hi guys
Hopeing you can help out a total Newbie here

I have two WD 500 gig externals. Both names 500 backup1 and 500 backup2

For some reason with them both plugges into my machine explorer will only recognize one at a time. The odd part is that if you go to eject them on the taskbar you can pick which to eject. They are both named differently so why can we eject them one at a time but explorer will not show me both to transfer files from one to another? Thanks for any help!
Its probably that they are either both set to primary or slave check the diagram on the drives and see if they have a cable select position and use that for both. Im assuming they are ide drives

BTW welcome to sevenforums

Ken
My System SpecsSystem Spec
26 Jun 2009   #3
sup3rsprt

XP, Seven, 2008R2
 
 

perhaps one of them hasn't been formated yet?

check in disk management.

Win+R -> diskmgmt.msc
My System SpecsSystem Spec
.

26 Jun 2009   #4
automagp68

Windows 7
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Its probably that they are either both set to primary or slave check the diagram on the drives and see if they have a cable select position and use that for both. Im assuming they are ide drives

BTW welcome to sevenforums

Ken
Ken

Thanks for your reply. Could you go in depth a little more on how to do this? What do you mean by diagram. Sorry for the dumb questions. The drives already both haves. But thanks for the idea sup3rsprt.

Bobby
My System SpecsSystem Spec
26 Jun 2009   #5
sup3rsprt

XP, Seven, 2008R2
 
 

I'm assuming they are USB right?

If you connect one at a time, do they work?

Try to plug one into the back of your computer and one in the front.
My System SpecsSystem Spec
26 Jun 2009   #6
automagp68

Windows 7
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Its probably that they are either both set to primary or slave check the diagram on the drives and see if they have a cable select position and use that for both. Im assuming they are ide drives

BTW welcome to sevenforums

Ken
Ken

So i was just doing some homework here and i was trying to make sure these are IDE drives. So first me being a novice thought i might go figure out what IDE means. Which im still slightly confused about. These drives are both external usb 2.0 ESata drives with there own power supply. I did read somewhere that IDE drives will not funtion correctly while useing a cable that is longer then 18 inches. Is that correct. One of the USB cables i was useing is certianly longer then 18 inches. However i switched to a shorter one with no succcess. Maybe im going down the wrong path of troubleshooting here but thought i would add this bit of research in. Thanks for any additional help.



EDIT!

Ok i figured out waht IDE means. LOL no these are USB connectors. Sorry im a newbie.
My System SpecsSystem Spec
26 Jun 2009   #7
automagp68

Windows 7
 
 

Quote   Quote: Originally Posted by sup3rsprt View Post
I'm assuming they are USB right?

If you connect one at a time, do they work?

Try to plug one into the back of your computer and one in the front.

sup3rsprt

Thanks for the idea. My machine is just my Laptop so they only have 3 usbs on the side. I did try them one at a time and also swapped out different USB cables. Whatever one is recongized or plugged in first is visable and usable. The second one will show to eject it in the task bar but not in explorer. If you plug them in one after the other in reverse you get the same thing but backwords. So both drives are completly functional. Also went back to my xp machine and works no problem. Very odd.
My System SpecsSystem Spec
26 Jun 2009   #8
zigzag3143

Win 8 Release candidate 8400
 
 
HD

Quote   Quote: Originally Posted by automagp68 View Post
Ken

Thanks for your reply. Could you go in depth a little more on how to do this? What do you mean by diagram. Sorry for the dumb questions. The drives already both haves. But thanks for the idea sup3rsprt.

Bobby
Bobby we could give you more if we knew what kind of drives they are. Are they USB, IDE, internal external, etc.

Let me know

Ken
My System SpecsSystem Spec
26 Jun 2009   #9
automagp68

Windows 7
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Bobby we could give you more if we knew what kind of drives they are. Are they USB, IDE, internal external, etc.

Let me know

Ken

Sorry Ken

I edited one of the posts above after figureing out what IDE ment. They are not IDE. They are External USB Wester Digital 500 gig.

( the little black boxes from Best Buy
My System SpecsSystem Spec
26 Jun 2009   #10
screwballl

Win7, XP, Vista x64, Ubuntu 9.04
 
 

go to Start Orb thingy then in the search area type in: diskmgmt.msc and hit enter.
It will load the Disk Management console.
Look though the listing below (the area that will have stuff like Disk 0, Basic, 298.09GB, Online)... and look to see if both are listed there. If one says Offline or Inactive, try to right click on it and choose Activate, Reactivate disk, Connect, anything along those lines (sorry I forget the exact wording since I am not on that system right now, am at work).
My System SpecsSystem Spec
Reply

 Newbie Western Dig HDD issue, Wont recognize




Thread Tools




Similar help and support threads
Thread Forum
PSU died, new PSU, bios wont recognize SATA devices, now wont turn on
Synopsis: PSU died, replaced PSU with different model, system boots to bios successfully but does not recognize any devices in SATA ports, nor do those devices appear to be getting power. Now can't even get to BIOS, entire PC flicks on and off repeatedly as soon as I turn the PSU on regardless of...
Hardware & Devices
Remote desktop Newbie (wont Connect)
Hello I have two computers at home on the same network. They are part of the same homegroup and i'm able to send files back and forth, see drives, map network drives, printer share etc. Both computers are running win 7 ultimate x64 One of the computers is an htpc and the other is my office...
Network & Sharing
Western Digital Ext. HArd drive wont show up.
I have to western Digital external hard drives and when I plug them both in to my computer at the same time, only one of them shows up in "My Computer". I have to keep plugging them in one after another to get the other to pop up. I have to transfer data from one drive t o the other but I can't do...
Hardware & Devices
Win 7 wont recognize headphones
We have a brand new hp machine. weve had 5 of the exact same make in the pastcouple of months with no issue. But This machine wont play through headphones. if you play music it will only play through speakers Not headphones. in control panel and sound it doesnt even show headphone. how...
Sound & Audio
Windows 7 wont recognize my camcorder
I tried to connect my sony camcorder to my toshiba laptop thru the s400 port with a firewire. I am using windows 7 and the computer will not even recognize camera! I have the exact setup on my Viao laptop with vista and it works very well. I cant get anyone to answer this question. Please help....
Hardware & Devices
Windows 7 Wont recognize my microphone :(
I'm using realtek ac'97 sound card and headset.., i tried to plug 3 microphones and none of them work. i downloaded loads of drivers.. nothing helps:\
Sound & Audio


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:43.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App