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Windows 7: New Laptop memory not detected by windows

24 Feb 2011   #1
curtranhome

Windows 8.1
 
 
New Laptop memory not detected by windows

Hey, I have a friend that got a new 1 gig of memory and he installed it fine but when we go and open up the system properties (right click on Computer and selected Properties) it still shows as 2 gb instead of 3. Anyone know whats up?

Thanks ahead of time,
~curt


My System SpecsSystem Spec
.
25 Feb 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by curtranhome View Post
Hey, I have a friend that got a new 1 gig of memory and he installed it fine but when we go and open up the system properties (right click on Computer and selected Properties) it still shows as 2 gb instead of 3. Anyone know whats up?

Thanks ahead of time,
~curt

type msconfig in search/

Go to the advanced tab. Is "max memory" checked? if so uncheck it. Reboot
My System SpecsSystem Spec
20 Mar 2011   #3
curtranhome

Windows 8.1
 
 

that did not work, got any other ideas??
My System SpecsSystem Spec
.

20 Mar 2011   #4
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Does it show up in the BIOs setup ? Have you checked what is the Maximum memory that laptop MB can take ? Does the memory stick match the MFG & speed of the 2gb memory ?
My System SpecsSystem Spec
20 Mar 2011   #5
curtranhome

Windows 8.1
 
 

The memory does not show up in the BIOS, I don't know how to check the maximum memory it could hold, the memory does match the speed and MFG of the pre-installed memory.
My System SpecsSystem Spec
20 Mar 2011   #6
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

What is the make & model of the laptop computer so I can look up the specs on it ?

Or your friend could download System Info for Windows

SIW | System Information for Windows by Gabriel Topala

And it has a section about the MB & what is the max memory the MB can hold


Attached Thumbnails
New Laptop memory not detected by windows-siw_max_memory_on_mb.jpg  
My System SpecsSystem Spec
20 Mar 2011   #7
curtranhome

Windows 8.1
 
 

It is a Toshiba Satellite L455D-S5976

I will download the application for him and see if it works...
My System SpecsSystem Spec
20 Mar 2011   #8
curtranhome

Windows 8.1
 
 

Ok the maximum capacity of the laptop is 8 gigs, what do i do now?
My System SpecsSystem Spec
20 Mar 2011   #9
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Probably the memory needs to be in matched pairs. Is the 2gb one chip ? How many slots total are in the computer ?
My System SpecsSystem Spec
20 Mar 2011   #10
curtranhome

Windows 8.1
 
 

the 2 gb is in one chip, there are currently 4 slots available including the 2 that are being taken up by the original and the new one that was put in.
My System SpecsSystem Spec
Reply

 New Laptop memory not detected by windows




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