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Windows 7: RAM not usable

27 Feb 2011   #1
justjeffindc

Windows 7 Professional 64 bit
 
 
RAM not usable

I have 8GB installed on Win 7 Professional 64 bit. For some reason Control Panel reports that 4GB are recognized but unusable (screenshot attached). Any ideas what I can do to get that 4GB back?




Attached Images
RAM not usable-missing.jpg 
My System SpecsSystem Spec
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27 Feb 2011   #2
Punkster

Windows 7 Ultimate SP1 (64-bit)
 
 

Hello there.

Do you have the "Memory remap" option enabled on the BIOS? if not, please enable it. if you can't find it inside the BIOS. then boot into Windows, type "msconfig" without the quotes on the search bar, run as administrator, go to the boot tab, click on advanced settings and uncheck "Maximum Memory". (the top right option)

Reboot and check.

Post back your results
My System SpecsSystem Spec
27 Feb 2011   #3
justjeffindc

Windows 7 Professional 64 bit
 
 

Memory remap was already enabled in BIOS. Just for grins I disabled it and that of course made it worse, so I reenabled it.

msconfig already has no check for Maximum Memory.
My System SpecsSystem Spec
.

27 Feb 2011   #4
DocBrown

Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
 
 

Do you have onboard video or a video card ? Is your memory all the same make & model & speed ?
My System SpecsSystem Spec
27 Feb 2011   #5
justjeffindc

Windows 7 Professional 64 bit
 
 

My video card is a MSI N470GTX Twin Frozr II GeForce GTX470. Memory is 4 x Crucial 2GB DDR3 SDRAM.
My System SpecsSystem Spec
02 Mar 2011   #6
justjeffindc

Windows 7 Professional 64 bit
 
 

Any ideas out there?
My System SpecsSystem Spec
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 RAM not usable




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