Potential hard drive issue?

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  1. Posts : 143
    Windows 7 Ultimate (x64) Service Pack 1
       #1

    Potential hard drive issue?


    Hello, all.

    I've just run HD Tune 2.55 on my C drive, because it can be quite noisy at times, and I wanted to see if I can find anything wrong with the drive. (Hopefully not, it's fairly new! )

    I have attached the results, as I would like to know what the sudden dip from around 35% to 50% is. The hard drive made almost no noise throughout the test, apart from in that area, where it was really quite loud.

    I'm hoping it's not bad news. Can anyone shed some light on what these results show?

    Cheers,
    Tom. :)

    PS - I am now running an "Error Scan" test on HD Tune, but it looks like it may take some time. (I ran a "Quick Scan", which ended up saying 0.0% Damaged blocks, and I am now running a.. non-quick scan? slow scan? ).
    Attached Thumbnails Attached Thumbnails Potential hard drive issue?-hd-tune.png  
    Last edited by Teekz; 02 Mar 2011 at 00:50. Reason: forgot to attach screenshot. >.<
      My Computer


  2. Posts : 2,686
    Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit
       #2

    Go to Hatachi and download this tool.

    Downloads

    Read all the information to create a test disk and then run the test.

    Also on HDD Tune check the Health tab and post a picture.

    Jim
      My Computer


  3. Posts : 143
    Windows 7 Ultimate (x64) Service Pack 1
    Thread Starter
       #3

    I'll download and run the tool now, thanks. I'll report back when I have the results.

    I've attached a screenshot of the Health tab in HD Tune. The HD Tune scan was taking a while, so I plan to do that later instead.
    Attached Thumbnails Attached Thumbnails Potential hard drive issue?-health.png  
      My Computer


  4. Posts : 143
    Windows 7 Ultimate (x64) Service Pack 1
    Thread Starter
       #4

    I've booted into the tool, and ran a basic scan. This turned up no errors. I am now running an advanced scan, which tests the entire media. Because the drive is 2000gb, I imagine this will take some time.

    Depending on how long it takes, I might cancel it later, and run it over overnight tonight. EDIT - I have now decided to do this. I'll report back here tomorrow with the results of the advanced scan.

    Thanks for the help. :)
    Last edited by Teekz; 02 Mar 2011 at 01:39. Reason: Changed my mind, postponing test.
      My Computer


  5. mjf
    Posts : 5,969
    Windows 7x64 Home Premium SP1
       #5

    CrystalDiskInfo will give the disk SMART data and a good indication of it's health.
      My Computer


  6. Posts : 143
    Windows 7 Ultimate (x64) Service Pack 1
    Thread Starter
       #6

    I have just set an Advanced Scan running on the Hitatchi tool, which will hopefully gove me some (positive? ) results by tomorrow morning.

    I had a thought earlier. The computer the hard drive is in is a tower PC, which is stood on the bottom shelf-type part of my old computer table. I think that the flat surface that the PC stands on has bent over the years, which would mean that the tower is slightly leaning to one side. Could a hard drive at an angle have negative effects? Could it be the cause of the dip in my HD Tune results? Just a thought. Could be nothing.
      My Computer


  7. Posts : 143
    Windows 7 Ultimate (x64) Service Pack 1
    Thread Starter
       #7

    Right, the Advanced test completed successfully, with disposition code 0x00, which I assume means that there were no errors. What should I do now?

    Also, could anyone actually explain what the dip in the HD Tune results actually means?

    Cheers, Tom.

    EDIT - Sorry mjf, I didn't see your post, as I updated this from my iPod before. Must have scrolled past it. I've attached a screenshot from CrystalDiskInfo, and all seems well there.
    Attached Thumbnails Attached Thumbnails Potential hard drive issue?-crystal.png  
    Last edited by Teekz; 03 Mar 2011 at 05:37. Reason: Added extra info.
      My Computer


  8. Posts : 611
    Windows 8.1
       #8

    Hi Teekz,

    Regarding your question about the slope causing a Negative effect, I have found that it does. An old machine that i was asked to rebuild was on a sloped surface so it clicked every 3-5 seconds and had a disk error pop up in XP.

    NOw when i rebuilt it i Had it on the Workbench which is a Flat surface which removed the clicking and i didnt get the errors. I replaced it anyway however after some research and tests i found that if the Hared drive is on a slight angle then that can cause it to R/w wrong or even not work at all.

    This can also Cause S.M.A.R.T to report a HDD Failure.

    Try putting your Harddrive on a Flat surface if you can or make sure that the way it is mounted is flat.

    And yes i know that some PC's are Mounted Vertically and some horizontally, but it cannot be mounted at say a 45* angle as the disk cannot read properly in some cases.
      My Computer


  9. Posts : 143
    Windows 7 Ultimate (x64) Service Pack 1
    Thread Starter
       #9

    Thanks for the info, Windows Sniper. I'll try moving my PC onto the floor or something, and then redoing the HD Tune test. See if it makes a difference.
      My Computer


  10. Posts : 611
    Windows 8.1
       #10

    No problems Teekz, Let Me know if it makes a Difference, Then i can add that to my research also xD
      My Computer


 
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