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#11
Dear BmBranch,
I have read about a similar prob.'a while ago!
These probs. are more common when using Laptops which have card readers!
For ex: C:/ is your primary partition,
D:/ is either a logical or a CDrom drive and
E:/ is your Card reader and
the EXTN.HDD fights for the same drive letter as your card reader.
So,assign a drive letter in "Disk management" to the EXTN.HDD by a Rt.click on it,and choose "CHANGE DRIVE LETTER and choose a higher drive letter like M. Reboot and check!
The other scenario is a malware contamination!
Kindly run an online anti-virus scan---> Housecall , for ex. :HouseCall - Free Online Virus Scan - Trend Micro USA,
super antispyware scan with it's PORTABLE SCANNER(as it does not need updating) : SUPERAntiSpyware.com | Remove Malware | Remove Spyware - AntiMalware, AntiSpyware, AntiAdware!
Malware antimalwarebytes(MBAM) : malwarebytes.org
Last but most importantly,run an anti-rootkit : Rootkit Buster http://downloadcenter.trendmicro.com...oc=1#undefined
Let us all know how things have panned out! I hope you hit paydirt!
Regards,
Sreedhav:)
Update: I have tried all of the above suggestions. I have assigned a new drive letter, it has been tested on other computers, I have ran a virus scan, anti-malware and spyware scans and an anti-rootkit scan and still the hard drive does not work. Any other suggestions?
It may be that the USB/ATAPI interface hardware may not have a proper driver built into windows 7. Do you have a different W7 machine you can try it on? Did it come with a driver disk? (I know normally that isn't needed, most USB drives use a VERY small number of interface chips that are well supported)
Could be that a driver update is needed to get full functionality out of that external drive... Might be hard to find one, but start with the drive manufacturer's site, if they don't have anything then we can look up the VID/PID of the USB device and find out what it is then to directly to the chip manufacturers site and see if they have one.
Last edited by fseal; 21 Mar 2011 at 09:35.
The HDD is correctly fitted into the casing and the HDD is still inoperable
Thank you very much DocBROWN It is really working do mine. Keep it up Sevenforums is good services :)