Keyboard Keys Mixed up


  1. jasonb36
    Posts : 5
    Windows 7 Ultimate 64 Bit Edition
       New #1

    Keyboard Keys Mixed up


    All of a sudden the built in keyboard for my HP laptop has started doing strange things.

    some of the keys have become mixed up.

    Space bar - creates full stops
    backspace - has become F11
    UP arrow - is now the letter 'o'
    Down error - is now the number '9'
    Enter - is now the letter 'L'
    letter 'L' - is now the enter button
    Num lock - has become F10

    I've checked all the regional settings and stuff, re installed all the drivers and even manually trying to re map the keys with no luck.

    I've booted a Windows 7 virtual machine and had the same problem. Also has the same problem running Linux on a live disk. Plugging in an external USB keyboard works no problem and so does the on-screen keyboard.

    So I'm pretty sure its a faulty keyboard but I thought I would ask in case I missed anything before I sent it back for repairs.

    Any advice would be useful

    Thanks!
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  3. Joan Archer
    Posts : 7,538
    Windows 10 64bit/Windows 10 64bit/Windows 10 64bit
       New #2

    Going by what you've already done I agree with the faulty keyboard, is it still under warranty ?
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  4. jasonb36
    Posts : 5
    Windows 7 Ultimate 64 Bit Edition
    Thread Starter
       New #3

    luckily it is. otherwise that could have been a pricey repair!
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  6. Joan Archer
    Posts : 7,538
    Windows 10 64bit/Windows 10 64bit/Windows 10 64bit
       New #4

    Good luck with the repair, or they may even give you a replacement machine, please let us know how you get on.:)
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