New
#1
win 7/32 Pro not recognising native printer
New PC which due to Networking issues had to be rebuilt via a clean install of Win 7/32 Pro (system partition reformated), The PC had been installed for one week before client decided the network issue was not livable with - the Canon Pixma MP760 was working fine then.
Now, we are unable to get the PC to recognise the printer - the fax and scanner components are installed, but not the printer where the drivers are supposed to be imbedded in Win 7. We do briefly see a message at boot-up (when printer is on) that an (unnamed) device failed to load - which I guess is the printer.
We have tried three different USB ports - when we first connected the printer, the printer was off when we booted up the PC; turning on the printer results is zilch.
PS: I do have a logitech usb wireless keyboard/mouse installed (okay) and external hdd (okay).
Gigabyte h55 board, intel i5-750 cpu (not over-clocked), 4gb ram, 500gb hdd, dvdrw, card reader, 600w psu. Device manager shows no errors. No AV installed yet - no out-of-the ordinary software. SP1 installed.
Last edited by robmar0se; 24 Mar 2011 at 16:45.