Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: External Drive Not Cooperating

30 Mar 2011   #1
stelorone

Windows 7 Professional 64 bit
 
 
External Drive Not Cooperating

I have an external HD that is nearing 3 yrs old. I use it for backing stuff up and it's not considered one of my main methods of backup.

This AM, I went to look at a file stored on this drive and I noticed that I was getting an error message that went something like this: "Drive needs to be formatted in order to be used. Continue?" The drive name and all of the contents appeared to be 'missing in explorer. Checking the Properties of the disk, it read as if no data were stored on it.

After cycling it off/on a few times, the drive letter/name and contents finally showed back up. Checking the Properties tab also indicated that the drive had data on it. The kicker though was when I went to open the file, I got a message that said the file was "no longer on that drive".

So I unplugged it and brought it with me to work where we still use XP (yay) and lo and behold, it works fine. Everything checks out and it is fully operational. I've written to the HD and been able to extract files, etc.

So, the question is... what could cause Win7 to do one thing and XP to do another when it comes to a simple operation like this?


My System SpecsSystem Spec
.
30 Mar 2011   #2
mjf

Windows 7x64 Home Premium SP1
 
 

I can't think of an OS specific root cause if used to be ok on both.
You don't say if it's portable. If it is it may be on the edge of getting enough USB derived power.
Anyway it's getting old. Try CrystalDiskInfo check it's health
Download Center - Crystal Dew World
Also do the obvious
Windows file system check/surface scan (Properties>tools...)
Manufacturers diagnostic

CrystalDiskInfo will give power on hours.
My System SpecsSystem Spec
30 Mar 2011   #3
andyparks

windows 7 home prem 64 bit
 
 

has your pc had any updates for drivers
My System SpecsSystem Spec
.

30 Mar 2011   #4
stelorone

Windows 7 Professional 64 bit
 
 

Thanks for your prompt replies.

Yes this is a portable external drive connected via USB. I've recently replaced it with a newer HD in another chassis, so this one was only being used as a redundant backup drive. After suffering major data loss last year, I have 3 external drives of various vintage and size, etc. which i utilize for backups. (I run weekly backups to my newest external HD). All drivers on Win7 are as current as they can be I suppose. I keep up to date with Windows updates, etc. Nothing recently though.

I'll run the utilities and see how that goes.

Thanks again.
My System SpecsSystem Spec
Reply

 External Drive Not Cooperating




Thread Tools




Similar help and support threads
Thread Forum
Fast copying External drive A to External drive B
I have two external drives, one containing the data to be copied and the other to receive the data. The receiving drive already has a little data on it, which needs to remain there. What is the fastest way to copy this data across? I tried drag and drop. But the drive A contains 2.7TB of...
General Discussion
Telnet and SDT Connector not cooperating
Hey guys. I'm trying to setup a Console Server and I'm having issues with the software not recognizing Windows Telnet. (YES I enabled Telnet). Basically I have the correct path but Windows says 'telnet.exe not found', and the file-browser skips over telnet.exe. ...
Network & Sharing
Home Group not cooperating
Installed win8 and now trying to connect to my win7 machine. Win7 status is: connection internet, joined, local area connection. Win8 status is internet, not joined, local area connection. So I set up a homegroup on Win 8, have a password etc. Went to win7 and tried to "reset" the home group...
Network & Sharing
Xonar DX & Sennheiser PC 350 Not Cooperating
I've been having intermittent luck getting the mic to work on my Sennheiser PC350. It worked at one time or another with DragonNaturally, Skype, and gmails phone service. Now it doesn't seem to want to work at all. Even though, as you can see in the attached image, Windows shows that the...
Sound & Audio


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 08:36.
Twitter Facebook Google+