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#11
Strange, RAMMon shows the same thing as CPUZ.
Total 8GB, but showing one 4GB RAM card.
I don't know of any 8GB RAM cards, which leads me to think you have two 4GB cards, confirmed by the 4GB card info.
For some reason both the apps don't read info from the 2nd card but, the total 8GB RAM shows that it is there.
Check Resource Monitor and see how much RAM is listed there.
Best way to confirm this is to open the case and take a look at the RAM cards. Get any info that is on the cards, manufactorer, part number, etc. Then run a google search on the info.
Agree with Phone Man, get the vendor to fix it.
If the laptop came stock with a 1333MHz 4GB card and they added a different brand 1066MHz 4GB card, then it will run at 1066MHz, always at the lowest frequency.
This may be a cheap RAM card that doesn't have the SPD info stored on the card, which might explain the lack of info in the apps.
Let us know what you find.