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Windows 7: Ram problems

04 Apr 2011   #1
shaun166

windows 7 ultimate x64
 
 
Ram problems





Hi guys please see the picture above. I got 8gb of ram but slot 1 shows i got 4gb and slot 2 shows nothing any idea why?
Secondly, Sony wrote that this model ram speed is 1333mhz but why it only shows 533mhz?(they scammed?)


My System SpecsSystem Spec
.
04 Apr 2011   #2
bassfisher6522

Windows 7 Ultimate 64 bit
 
 

What are the values of each stick of RAM you have and how many sticks? Example - 2 sticks of 4 gig for a total of 8 gigs. How many slots do you have on your mobo and are they color coded? Example - slot one is black and slot 2 is blue and if you have more than two slots then it repeats. So if you just have 2 sticks and 4 slots the RAM needs to be paired with the appropriate slots. Check you mobo spec sheet for that.
My System SpecsSystem Spec
04 Apr 2011   #3
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Is this the CPUZ snip from the laptop in your 'System Specs' ?
It says Acer and you mentioned Sony.

DDR2 RAM gives you twice the frequency, 533 X 2 = 1066 MHz
According to the snips your RAM is running at 1066 MHz.

It is strange that CPUZ isn't showing the SPD info for slot#2.

Memory tab is showing you what is in the computer.
SPD tab is just a list of the manufactor's published specs for that RAM, the timings at different speeds/frequencies.
The RAM can be ran at different speeds and timings than is listed in the SPD tab.

I would go with the info in the Memory tab.

Try another RAM info app like RAMMon by PassMark.
Post a snip from it, so we can see if it is different.

Let us know if you have any other questions.
My System SpecsSystem Spec
.

04 Apr 2011   #4
Shootist

Windows 7 Pro x64
 
 

Is this a notebook or desktop.
If desktop then there should be 4 RAM slots.
Look at slot 3 for your other 4GBs

Even though RAM is rated at 1333 doesn't mean the motherboard will run it at that speed.
You should be able to FORCE it to run at 1333 by changing a BIOS setting. If there is a BIOS setting to allow it.

If it's a notebook then I have no idea as most all notebooks I have ever seen only have 2 slots.
Although since it is DUAL CHANNEL RAM, Slots 1 & 3 are dual and slots 2 & 4 are the other dual channels, so still look at slot 3.
My System SpecsSystem Spec
04 Apr 2011   #5
shaun166

windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by Dave76 View Post
Is this the CPUZ snip from the laptop in your 'System Specs' ?
It says Acer and you mentioned Sony.

DDR2 RAM gives you twice the frequency, 533 X 2 = 1066 MHz
According to the snips your RAM is running at 1066 MHz.

It is strange that CPUZ isn't showing the SPD info for slot#2.

Memory tab is showing you what is in the computer.
SPD tab is just a list of the manufactor's published specs for that RAM, the timings at different speeds/frequencies.
The RAM can be ran at different speeds and timings than is listed in the SPD tab.

I would go with the info in the Memory tab.

Try another RAM info app like RAMMon by PassMark.
Post a snip from it, so we can see if it is different.

Let us know if you have any other questions.

Sorry i didnt update my profile. My laptop model is :VPCSB18GG
VPCSB18GG : S Series : VAIO™ Notebook & Computer : Sony Singapore
So after jurdging from the Rammon summary is there any problem/scammed when compare to the specs? i got 4gb free ram upgrade from sony.

Code:
RAMMon v1.0 Build: 1002 built with SysInfo v1.0 Build: 1006
PassMark (R) Software
www.passmark.com

Memmory summary for SHAUN-VAIO:
Number of Memory Devices: 1	Total Physical Memory: 8107 MB (4096 MB)
				Total Available Physical Memory: 6057 MB
				Memory Load: 25%	

Item                                                                           | Module #1              | 
-------------------------------------------------------------------------------|------------------------|-
Ram Type                                                                       | DDR3                   | 
       Standard Name                                                           | DDR3-1066              | 
       Module Name                                                             | PC3-8500               | 
Memory Capacity (MB)                                                           | 4096                   | 
Bus Clockspeed (Mhz)                                                           | 533.33                 | 
Jedec Manufacture Name                                                         | Strontium              | 
Search Amazon.com                                                              | Search!                | 
SPD Revision                                                                   | 1.0                    | 
Registered                                                                     | No                     | 
ECC                                                                            | No                     | 
DIMM Slot #                                                                    | 3                      | 
Manufactured                                                                   | Week 11 of Year 2011   | 
Module Part #                                                                  | SRT4G86S0-G7M          | 
Module Revision                                                                | 0x0                    | 
Module Serial #                                                                | 0xEA780700             | 
Module Manufacturing Location                                                  | 0                      | 
# of Row Addressing Bits                                                       | 15                     | 
# of Column Addressing Bits                                                    | 10                     | 
# of Banks                                                                     | 8                      | 
# of Ranks                                                                     | 2                      | 
Device Width in Bits                                                           | 8                      | 
Bus Width in Bits                                                              | 64                     | 
Module Voltage                                                                 | 1.5V                   | 
CAS Latencies Supported                                                        | 6 7 8                  | 
Timings @ Max Frequency                                                        | 7-7-7-20               | 
       Minimum Clock Cycle Time, tCK (ns)                                      | 1.875                  | 
       Minimum CAS Latency Time, tAA (ns)                                      | 13.125                 | 
       Minimum RAS to CAS Delay, tRCD (ns)                                     | 13.125                 | 
       Minimum Row Precharge Time, tRP (ns)                                    | 13.125                 | 
       Minimum Active to Precharge Time, tRAS (ns)                             | 37.500                 | 
       Minimum Row Active to Row Active Delay, tRRD (ns)                       | 7.500                  | 
       Minimum Auto-Refresh to Active/Auto-Refresh Time, tRC (ns)              | 50.625                 | 
       Minimum Auto-Refresh to Active/Auto-Refresh Command Period, tRFC (ns)   | 160.000                | 
                                                                               |                        | 
DDR3 Specific SPD Attributes                                                   |                        | 
       Write Recovery Time, tWR (ns)                                           | 15.000                 | 
       Internal Write to Read Command Delay, tWTR (ns)                         | 7.500                  | 
       Internal Read to Precharge Command Delay, tRTP (ns)                     | 7.500                  | 
       Minimum Four Activate Window Delay, tFAW (ns)                           | 37.500                 | 
       RZQ / 6 Supported                                                       | Yes                    | 
       RZQ / 7 Supported                                                       | Yes                    | 
       DLL-Off Mode Supported                                                  | Yes                    | 
       Maximum Operating Temperature (C)                                       | 95                     | 
       Refresh Rate at Extended Operating Temperature Range                    | 1X                     | 
       Auto-self Refresh Supported                                             | Yes                    | 
       On-die Thermal Sensor Readout Supported                                 | No                     | 
       Partial Array Self Refresh Supported                                    | No                     | 
       Thermal Sensor Present                                                  | No                     | 
       Non-standard SDRAM Type                                                 | Standard Monolithic    | 
       Module Type                                                             | SO-DIMM                | 
       Module Height (mm)                                                      | 30                     | 
       Module Thickness (front), (mm)                                          | 2                      | 
       Module Thickness (back), (mm)                                           | 2                      | 
       Module Width (mm)                                                       | 67.6                   | 
       Reference Raw Card Used                                                 | Raw Card F Rev. 0      | 
       DRAM Manufacture ID                                                     | 34691                  | 
       # of DRAM Rows                                                          | 0                      | 
       # of Registers                                                          | 0                      | 
       Register Manufacturer                                                   |                        | 
       Register Type                                                           |                        | 
       Register Revision                                                       | 0                      |
My System SpecsSystem Spec
04 Apr 2011   #6
Dave76

Microsoft Community Contributor Award Recipient

Windows 7 Ult x64 - SP1/ Windows 8 Pro x64
 
 

Can you post the snip of the RAMMon main page, can't tell if the above info is complete.

It appears to be reading the same as CPUZ, 8GB.
My System SpecsSystem Spec
04 Apr 2011   #7
shaun166

windows 7 ultimate x64
 
 

You mean this pic? Erm yea 8gb but the weird part is why only got one module? and the ram speed 533mhz? sony faked advertised?

My System SpecsSystem Spec
04 Apr 2011   #8
Shootist

Windows 7 Pro x64
 
 

Something is screwy.
In your first post with the CPU Z SS it says 8GBs RAM.
But then in slot 1 is 4GB.

Is there a slot 3 and 4 listed in CPU Z.

Clearly you have 8GBs as CPU Z sees it and 4GB per stick.
My System SpecsSystem Spec
04 Apr 2011   #9
Phone Man

Windows 8.1 Pro w/Media Center 64bit, Windows 7 HP 64bit
 
 

I followed the link you gave for you laptop and this is what it shows for memory.

Ram problems-mts.png

It shows 1333 and you have 1066.

It looks like you have the wrong Memory installed.

Your laptop only has 2 slots. Maybe Sony put in a wrong memory module and they may not match. If this is a new unit I would call your vendor for a RMA and let them fix it.

Jim


My System SpecsSystem Spec
04 Apr 2011   #10
shaun166

windows 7 ultimate x64
 
 

Quote   Quote: Originally Posted by Shootist View Post
Something is screwy.
In your first post with the CPU Z SS it says 8GBs RAM.
But then in slot 1 is 4GB.

Is there a slot 3 and 4 listed in CPU Z.

Clearly you have 8GBs as CPU Z sees it and 4GB per stick.
Quote   Quote: Originally Posted by Phone Man View Post
I followed the link you gave for you laptop and this is what it shows for memory.

Attachment 147390

It shows 1333 and you have 1066.

It looks like you have the wrong Memory installed.

Your laptop only has 2 slots. Maybe Sony put in a wrong memory module and they may not match. If this is a new unit I would call your vendor for a RMA and let them fix it.

Jim
Ya something is screwing this up. So the currently recognise ram is the default ram inside? They installed for me i did nothing to the ram. Can i know how much ram i have now? it shows 8gb but is it really 8gb?
My System SpecsSystem Spec
Reply

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