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Windows 7: Red X on network drives

09 Apr 2011   #1
loucip

Windows 7 home32bit
 
 
Red X on network drives

Let me start by saying i'm not really savvy on computer jargon. But here goes.
I have 2 windows 7 computers in my network and I have a Dlink DNS-323 mass storage devide. my wifes computer has no problem accessing the external hard drive. On my computer I have the red X on both drives in the DNS-323. If i try to access this drive from an application such as Itunes, it tells that the path is invalid or something close to that. I then have to go to Windows Explorer and double click on both drives.
Please help.

Lou


My System SpecsSystem Spec
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09 Apr 2011   #2
NoN

Windows 7 Professional SP1 - x64 [Non-UEFI Boot]
 
 

Quote   Quote: Originally Posted by loucip View Post
Let me start by saying i'm not really savvy on computer jargon. But here goes.
I have 2 windows 7 computers in my network and I have a Dlink DNS-323 mass storage devide. my wifes computer has no problem accessing the external hard drive. On my computer I have the red X on both drives in the DNS-323. If i try to access this drive from an application such as Itunes, it tells that the path is invalid or something close to that. I then have to go to Windows Explorer and double click on both drives.
Please help.

Lou
Hello & Welcome to SevenForums,

Maybe you could try their troubleshooting page;
D-Link 2-Bay Network Storage Enclosure
My System SpecsSystem Spec
16 Apr 2011   #3
loucip

Windows 7 home32bit
 
 

Its not the D-link network storage because my wif is also connected to it and she doesn't have the problem.
My System SpecsSystem Spec
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16 Apr 2011   #4
Shootist

Windows 7 Pro x64
 
 

So you have MAPPED these drives and they do show in Win Explorer, correct?

When you mapped them did you tick "Reconnect at startup/log on"?

Also when you are in Win Explorer right click on both these drives, one at a time, and select properties. In the security tab make sure you User Name is listed and has full control.
My System SpecsSystem Spec
16 Apr 2011   #5
loucip

Windows 7 home32bit
 
 

yes I have mapped them several time and each time I chose "reconnect at startup / log on. There are 2 computer connected only one computer has the problem. The access is "everyone".
My System SpecsSystem Spec
16 Apr 2011   #6
Shootist

Windows 7 Pro x64
 
 

Can you post the full path to these drives.

Also when you are in a program, like iTunes, can you go to Network\NAS\Drives to access them. And can you do the same in Win Explorer.

Do you have a problem accessing them in all programs or is it just iTunes? Say like Word or some other program.
Like if you were to create a file/document and save it to one of those drives, when you close and reopen the program that created the file and you go to to open it from the list of most recent files does it give you the same Path invalid error. Maybe a reboot in between the saving and reopening.
My System SpecsSystem Spec
16 Apr 2011   #7
Carolyn

Windows 7 Ultimate 64 bit
 
 

Give this a try:

Open Credential Manager
  • Go to Control Panel > User Accounts and Family Safety > Manage Windows Credentials
  • In the section of the window labeled "Windows Credentials", click on Add a Windows credential
  • Enter the information for accessing the network drive.
  • Click OK, exit the Credential Manager then reboot your computer
Edit:
Address: \\NetworkAttachedName
Login: \LoginName
Pass: ******

You may need to enter
\LoginName starting with "\" so that windows doesn't use the current domain or machine name as a domain name in the login
My System SpecsSystem Spec
16 Apr 2011   #8
Carolyn

Windows 7 Ultimate 64 bit
 
 

If that does not do the trick, try:

Get to the command shell (Win+R, cmd, Enter)
  1. Type "net use Z: \\remote\folder * /USER:DOMAIN\username /PERSISTENT:YES" without the quotes
  2. Type in your password at the prompt


Obviously, change Z: to whatever drive letter you want and modify the other fields to fit your situation.
My System SpecsSystem Spec
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 Red X on network drives




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