Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Strange External Drive Problem

10 Apr 2011   #1

Windows 7
Strange External Drive Problem

Iím having a strange problem with an external hard drive. I have two of the same model drive and one of them has a problem. I will refer to them as drive #1 (good) and drive #2 (problem). The drives are 1TB, USB3. My PCs are running Windows 7 and they all have USB 3.0 ports.

I have one of these drives connected to my main PC at all times but only one of them at a time - never both at the same time.

Drive #1 always works perfectly.

When I try to write to drive #2, 90% of the time it ďstallsĒ for as much as a minute before it starts writing. (10% of the time it works normally.) This happens whether I manually copy a file to it using Windows Explorer or use a program to save files to it. It just stalls but most of the time it eventually un-stalls and writes.

This is what I have tried so far:

1. Tried drive #2 on two other PCs. Same problem with both other PCs.

2. Tried drive #2 with different cables and different USB3 ports. Same problem with all.

3. Checked Windows 7 security settings. All OK and all are set the same for both drives. I also checked the various properties settings for the drives and everything looks correct there. I also checked for an updated driver and I already have the latest. I also have all of the latest updates for Windows 7.

4. Tried drive #2 (which is USB3) on a USB2 port. Same problem.

5. Re-formatted drive #2 and started from scratch. The problem remains.

6. Contacted the manufacturer (LaCie) and tried everything they suggested. The problem remains and they have no additional clues.

7. I returned drive #2 and ordered another one of the same model from a different vendor. The replacement has the same problem.

8. I returned the replacement and ordered another replacement from the manufacturer (LaCie). The second replacement has the same problem.

All this time drive #1 continues to work perfectly. Again, both drives are the same model.

Iím baffled by this one. Any clues appreciated.


My System SpecsSystem Spec
10 Apr 2011   #2
mickey megabyte

ultimate 64 sp1

baffling indeed.

maybe it doesn't like being referred to as 'number 2'

(sorry it's not much help)

so even when it's replaced with a completely different drive, power supply and cables, it doesn't work?

maybe they made a bad batch of drives, and you were unlucky?

if it were me, i would try getting my money back (plus compensation for all the hassle) and getting a whole new different make of drive.
My System SpecsSystem Spec
10 Apr 2011   #3

Windows 7

Quote   Quote: Originally Posted by mickey megabyte View Post
maybe they made a bad batch of drives, and you were unlucky?
That's certainly a possibility. I've been through four of these drives. One works perfectly. The other three don't. Each of the other three came from a different vendor. It would have to be a big batch of bad drives to affect three vendors.

My System SpecsSystem Spec


 Strange External Drive Problem

Thread Tools

Similar help and support threads
Thread Forum
Strange BIOS screen - hard drive problem
My computer is Lenovo IdeaPad S400. Recently, I started to see a strange BIOS screen at startup and after this, my computer sometimes started to freeze. I can't find the root cause of this. Is it a hard drive problem? If it is, should I replace it?
General Discussion
Strange permissions on external drive
I have a WD myBook that I have been using to store files on. It is connected via a USB to my wireless router. In explorer I can see it in my network section as well as map a drive to it. However, intermittently, it does not allow me to write or delete files on it. I know computers aren't suppose...
Hardware & Devices
copying to external drive yields strange error
I am copying "stuff" to my new 4TB external HDD = F:\ >> from an internal drive Z:\ Things seem to go OK for a while, then I get this error message ========== Could not find this item This is no longer located in F:\Video. Verify the item's location and try again. ========== If I attempt...
General Discussion
USB External Drive Problem
Good morning All, I have an external USB Drive that has been working well until now. I am unable to see it in "My Computer" and Disk Management shows it as having no drive letter and 298 gb free.It has only about 25 gb free as it contains all my photos and docs. I believe if I assign a drive letter...
Hardware & Devices
Strange problem with hard drive
I am running windows 7 ultimate 64 bit. I can access my 160 GB SATA hard drive in explorer. But when I try to upgrade windows 7 from installation disc, I get an error saying 'windows could not retrieve info about the disks on this computer'. When I open the properties of the HD in device manager...
General Discussion

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 00:08.
Twitter Facebook Google+