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#1
External Hard Drive Not Recognised Following Windows Update
Hi,
I'm new here, so please don't shout at me if I say something stupid.
Anyway, here's my problem:
I have a Maxtor 500GB stand alone hard drive which I originally bought for a Vista laptop, but have also been using it on my new Win7 laptop.
It has been absolutely fine for the 6 months that I've been on Win7, but today Windows Update decided that I needed 27 (count 'em!) updates to be installed an run - mostly for MS Office.
Anyway, the updates all installed and I restarted upon request, but since then my Maxtor hard drive has not been recognised.
A USB Unknown Device error appears, it doesn't list the drive in My Computer, and only appears in Device Manager as Unknown Device.
Any ideas of how to resolve this would be greatly appreciated, as I have a large number of important documents on that drive which I need to access relatively urgently.
many thanks
Greg