install hp multi function

Hi, I have a hp multi function hooked up to a win7pc by usb connection, I also have a laserjet hooked up to my ethernet lan. I am trying to install a hp 3310 with a ethernet connection. The latest win7 hp software gets almost to the end of the install routine until it asks how I want to connect it. I choose ethernet and it checks whatever, it shows my 3310 connections correctly and then tells me it cant connect. Win7 add a device cant find it. I can ping the unit ok, and I can connect to it through the ip address, and i can scan through the browser. If i go to win7s add a printer it installs a basic print driver and allows me to print as normal. All other xp pcs on the lan can print to it.

I would dearly love to use the scanner on the 3310.
By the way the 3310 worked with all functions when it was connected via usb to a xp pc. any ideas?

hello , have something similar issue i think, i download driver for my printer but only have basic print so not scans function in win7, so i setup scan and print software in another pc whit winxp and shared my scan folder whit my win7.
hope this help you :)

jote said:

hello , have something similar issue i think, i download driver for my printer but only have basic print so not scans function in win7, so i setup scan and print software in another pc whit winxp and shared my scan folder whit my win7.
hope this help you :)

Hi, Cant say that idea appeals, simply want to install it using standard HP option to connect via ethernet, and use scan facility. This is because the 3310 is located very close to the win7 pc. I can probably TRY???? and install it with USB and than share it on the network, but that means in order to print from a remote pc the win7 pc has to be running. All remote pcs can now print on the 3310 with the win7pc off, which is all I want to be able to do with the remote pcs.

Thanks anyway

hello

richnrockville said:

hello.
The following products are no longer for sale: HP Photosmart 3310 All-in-One Printer, Fax, Scanner, Copier (Q5863A

something tells me that your drivers for your 3310 are the default generic drivers and HP wants you to buy a new allinone to increase their bottom line.

Looks like you might be out of luck except in the generic way.

Rich

Hi, Thanks for the response. Are you saying that if the HP printer is no longer for sale then its no longer supported??????????????

Hp have various full feature software packages for this printer, and I downloaded the full feature software for my win7 32bit pc. Im sorry but your response doesnt answer my problem.
Thanks anyway

hello

Yes hp provide basic drivers for old models printers in windows 7

jote said:

Yes hp provide basic drivers for old models printers in windows 7

I have the drivers and all the other useless junk software for the 3310 for use on a win7 pc. The problem is I cant get it to work. The comment that because the printer is not current it wont work is RUBBISH. thanks but I want to know if someone can get me out of strife?