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Windows 7: Mouse stopped working after updates!

15 Apr 2011   #1
TDPUK

W7 64.
 
 
Mouse stopped working after updates!

Hi all, only me again.

My mouse has stopped working after i did some window's updates!, it's only a 4 mouse from asda in the UK, but was working fine before i did them. I went into my task manager and 2 of the USB's have warning's on them? Also this is the latest update that's killed my mouse.




Thankyou in advance


My System SpecsSystem Spec
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15 Apr 2011   #2
Thorsen

Win7 Home Premium 64x
 
 

Whenever you do an update, the system automatically creates a restore point so you can "roll-back" from the updates.

You can do a system restore by following this guide. System Restore

Once your system is working properly again, go through and install each update one at a time to see which one gives you problems.

Hopefully, this helps
My System SpecsSystem Spec
15 Apr 2011   #3
TDPUK

W7 64.
 
 

Is there anyway i can manualy uninstall one update?

thanks!
My System SpecsSystem Spec
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15 Apr 2011   #4
Thorsen

Win7 Home Premium 64x
 
 

You can go to windows update through control panel or by typing "Windows Update" into the search bar

Once there, you will see your updates. IN the bottom left corner will be a "See also" tab that says "Installed Updates"

Click on Installed updates and you will see all of the installed updates. they should be listed in order of date. you can select individual updates and uninstall them.


I am not sure if it will correct the problem though in the same manner a system restore will restore the computer completely to a state from before the updates were applied. It is worth a shot though. Good luck!
My System SpecsSystem Spec
15 Apr 2011   #5
pat247

Windows 7 Ultimate x64
 
 

Yea I hope someone knows what is going on because the latest updates kill all USB ports on my system. Restoring a backup image fixes the problem and I have not been able to isolate the problem update so far but I have it narrowed down to 10. The problem does not occure on the first reboot, on my system it happens after 3-4 reboots, this complicates finding the update that is causing the problem. I have had to restore a backup 5 times and every time I allow updates to install they have disabled all USB functionallity. I might add this is on a relatively new system with no tweaking of the OS or overclocking but it is a high end very complex system.
My System SpecsSystem Spec
15 Apr 2011   #6
Thorsen

Win7 Home Premium 64x
 
 

Thanks for posting Pat247. Sorry to hear you are having this issue as well. Hopefully the update will be identified so it can be avoided.

Edit: o btw. Nice system!
My System SpecsSystem Spec
15 Apr 2011   #7
pat247

Windows 7 Ultimate x64
 
 

I was begining to think that I was the only one with this problem until I came across this thread. There are some very smart people on this site so I have no doubt that the problem update will be identified and corrected. After 3 days of dealing with this I have decided to give it a rest and turned off auto updates.

Thorsen, thanks for the compliment and encouragement.
My System SpecsSystem Spec
16 Apr 2011   #8
TVeblen

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1
 
 

I posted this thread on the Windows Updates Thread here:
Update disables USB Ports?

The Og directed you guys here:
Windows 7 sp1 & USB2 bug.

Hope it fixes it for you.
My System SpecsSystem Spec
16 Apr 2011   #9
SlasherIT

Ubuntu 12.10
 
 

Try DriverMax... Yes I know it sucks for getting drivers for you... but use it to just find the latest proper driver available and search for it on google
My System SpecsSystem Spec
13 Aug 2011   #10
aerring

windows 7
 
 

I'm having this same issue on my desktop. I had the same issue with my keyboard a while back, and unplugging everything from the computer and unplugging it from power for about 10 minutes fixed the problem. However the same fix isn't working with the mouse.

Again, Windows installed some update and now my mouse doesn't work. (Wireless mouse) I pulled out the wired mouse to get things done and the wired mouse fails to work as well.

I can't follow these instructions on how to do a System Restore because I can't use my mouse (obviously). I've tried using my keyboard to navigate using various shortcuts, unfortunately I can't get to where I need to go without a mouse. Any suggestions? I'm getting very fed up with Windows as of late.
My System SpecsSystem Spec
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 Mouse stopped working after updates!




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