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Windows 7: running Win7 and discs not being recognized drive is shown

16 Apr 2011   #21
bobsscgirl

 

I have not but will. Me too back in a bit we are having renovations done here (the last 2 weeks the kitchen) plus my shelties need to go out to.


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16 Apr 2011   #22
bobsscgirl

 

tried the drive after msg removal nope drat! As I stated be back in a bit
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16 Apr 2011   #23
pooch

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by bobsscgirl View Post
tried the drive after msg removal nope drat! As I stated be back in a bit
Have you tried new starting the PC after carrying out the tutorial? It might need it before the drive is affected
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16 Apr 2011   #24
pebbly

win 7 ultimate32bit, Win8.1pro wmc 32bit
 
 

Quote   Quote: Originally Posted by bobsscgirl View Post
tried the drive after msg removal nope drat! As I stated be back in a bit
OK bobsscgirl, I'm back now, when you get back go to device manager and uninstall the cd/dvd drive and reboot the PC, windows should reinstall the driver for the drive ,Do you have a spare cable you could try on the drive in case its the cable causing the problem ?
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16 Apr 2011   #25
pooch

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by pebbly View Post
Also tell us the make and model of the cd/dvd drive and will will find an updated firmware for you
If you click on the start orb, type Device Manager and click on it when it appears. In the new window click on the little arrow to the left of DVD/CD-Rom drives it should open up the display allowing you to read the make of your DVD writer
Here is a picture of mine


Attached Thumbnails
running Win7 and discs not being recognized drive is shown-capture.png  
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16 Apr 2011   #26
bobsscgirl

 
running Win7 and discs not being recognized drive is shown Reply to Th

I am not clear on post about uninstalling drive and using a cable as it is an internal drive.
As to identifying the drive I will follow that info and post back in a bit.
Sorry for the delay in getting back to you. Between the renovations going on here, dealing with the freaking out shelties, and recovering from spinal surgery I laid down for a minute and it became just a bit more.
Again will post back shortly.
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16 Apr 2011   #27
bobsscgirl

 

TSSTCorp CDDVDW TS-H653Z SCSI Cd Rom Device
Is this the info you are requesting?
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16 Apr 2011   #28
bobsscgirl

 

Calling it a night but wanted to update:
ran the malware check and it caught 5 things
after it cd /dvd drive was not recognized before or after reboot
manana yo voy a dormir
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17 Apr 2011   #29
pooch

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by bobsscgirl View Post
I am not clear on post about uninstalling drive and using a cable as it is an internal drive.
As to identifying the drive I will follow that info and post back in a bit.
Sorry for the delay in getting back to you. Between the renovations going on here, dealing with the freaking out shelties, and recovering from spinal surgery I laid down for a minute and it became just a bit more.
Again will post back shortly.
No problem, take the time that you need

Click on the start orb, type Device Manager and click on it when it appears. In the new window click on the little arrow to the left of DVD/CD-Rom drives it should open up the display. (just like b4) This time right click on "TSSTCorp CDDVDW TS-H653Z SCSI Cd Rom Device" and click uninstall. Accept the warning close all windows and restart your PC.
When your PC starts it should find the DVD device and install the drivers again check if it is now working
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17 Apr 2011   #30
pooch

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by bobsscgirl View Post
TSSTCorp CDDVDW TS-H653Z SCSI Cd Rom Device
Is this the info you are requesting?
Thank you, Yes it is the right info in case we need to try and find new firmware

Quote   Quote: Originally Posted by bobsscgirl View Post
Calling it a night but wanted to update:
ran the malware check and it caught 5 things
after it cd /dvd drive was not recognized before or after reboot
manana yo voy a dormir
OK Its still good news I take it these things were deleted?
You may want to keep malwarebytes, you will have to manually update and run it (twice a month maybe), it is a good program that compliments your Internet security.
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 running Win7 and discs not being recognized drive is shown




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