running Win7 and discs not being recognized drive is shown

My husband is going to love this. It will definitely get me an I told you so. He has said the drive is probably the culprit. This is what you might call a divided household, which is to say Bob runs Linux and I run Windows. He used to use Windows but for quite a few years has gone to Linux and as a result he has lost touch (on purpose) with Windows. As I said I run Windows and intend to stay with it. I have been with it since early '98 and as stated it is an ongoing learning experience. One that I enjoy, most of the time. I know when the chaos here subsides a bit he might just help me check out the drive. He is determined to have little to do with Windows but he does support me so I am betting I can swing an assist from him.

Good for you. My hubby is a dyed in the wool Linux fan and believe he knows all. Just ask him (you don't gave to even ask) he will tell you. I crack up when not too soon after he has preached his love of this or that Linux feature he had some major problems.
Not to demean his gender but he knows all and can't be convinced otherwise most of the time.
Be on later.

As I am understanding Option One, number one states:

"This shows how to start the PC and open a command prompt at boot so the Windows system files can be checked and repaired if possible, if the PC will not start to Windows normally or in safe mode."

If I am understanding this correctly since my pc thus far is starting Windows normally then this would not be appropriate for me????

I ran the scan and it found no problems.

DocBrown,
Following this is a copy of my original post. The only thing not stated is that my pc is a desktop.
bobsscgirl

My E drive aka my cd / dvd drive is not recognizing any discs, that includes blanks, store bought artist ones etc. Yes it sees all drives including the new external drive I got. When I boot up PC pops up with a balloon msg saying files waiting to be burned. I have no such request pending. When I try to find them x2 opens to my c drive. No files there I want or should delete. I click on the cd drive and I get a msg that says please put a disc in drive. Btw some of the time there has been either a blank disc in drive or a store bought artist cd. I tried 2 different restore points and each comes up with some msg about something may be corrupted and contact my administrator (me, I guess?). Windows Media Center no longer appears on my pc. I was on the Microsoft site and tried to update it and it says it can't something about software restriction and contact my administrator???? I am not sure if it is related to no disc recognize problem. One more thing the sound is working fine.
An update on the noted comments about Windows Media Player 12 is that I tried to find a exe for it or even 11. I did find it for 11 but it would not install it said already had a newer version on my pc. I just haven't looked in the right place. I don't know if one issue has any bearing on the other but you never know. I have learned a lot since I have been online since early '98 and I do know it is most definitely an ongoing learning experience.