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Windows 7: Is there a Mouse Diagnostic tool?

18 Apr 2011   #11
EmilG

Windows 7
 
 

All's good!

I ran keytest and saw that the button wasn't being activated.
Then I opened up the mouse, found the switch and shorted out the pins that it's supposed to close, the button activated on screen!!!
I was able to squirt down the switch some electronic contact cleaner, it's working now.
I should see if they will replace it since I don't know how long the "repair" will last.

Thanks all!!!


My System SpecsSystem Spec
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18 Apr 2011   #12
Zepher

Windows 7 Ultimate 64bit
 
 

you should always call first before trying to repair your device, just so you don't void your warranty.
My System SpecsSystem Spec
19 Apr 2011   #13
EmilG

Windows 7
 
 

Thanks,
but for the price of the product <$50 I wasn't too concerned.
My System SpecsSystem Spec
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21 Apr 2011   #14
Layback Bear

Windows 10 Pro. 64/ version 1709
 
 

Glad you found and fixed the problem. I agree for the price of a mouse just through it away and get a new one and save the gray hair thing.
My System SpecsSystem Spec
21 Apr 2011   #15
Zepher

Windows 7 Ultimate 64bit
 
 

Quote   Quote: Originally Posted by Layback Bear View Post
Glad you found and fixed the problem. I agree for the price of a mouse just through it away and get a new one and save the gray hair thing.
Maybe it's just me, but if I buy something and it fails to perform and is under warranty, I'll call and see what they can do for me.

on another note, A couple of years ago I was given a dead 6 year old APC Back-Ups Pro 1000 (unit only has 3 year warranty). I was going to get new batteries for it but when I tried to get the old batteries out they were bulging, so I emailed APC and asked them if there was a way to test out the UPS before spending $80 on new batteries since the old batteries looked like they almost exploded.
APC rep emailed me back asking for my shipping address and then over-nighted me a brand new Back-Ups RS 1200, a $200 value.
My System SpecsSystem Spec
21 Apr 2011   #16
EmilG

Windows 7
 
 

Quote   Quote: Originally Posted by Zepher View Post
Maybe it's just me, but if I buy something and it fails to perform and is under warranty, I'll call and see what they can do for me.
No, you're right, I should have called and maybe gotten a replacement.
I was in the "gotta have it working now mode".

Thanks again all!
My System SpecsSystem Spec
Reply

 Is there a Mouse Diagnostic tool?




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