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Windows 7: LG DVD drive not working after Windows 7 installation

22 Apr 2011   #1
eraserhead

Windows 7 ultimate x64
 
 
LG DVD drive not working after Windows 7 installation

Hi guys,
My dvd drive was working till the installation dvd was booted. After that once win7 started, I tried putting many dvd's in but they all say "Please insert a disk in Drive d:" and tray opens up.

Kindly help


My System SpecsSystem Spec
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24 Apr 2011   #3
eraserhead

Windows 7 ultimate x64
 
 

I clicked the "Your CD or DVD drive can't read or write media" option and downloaded the Mr.Fixit.
However running the tests couldnt solve the problem as it said the same thing "Cannot read the disc" and the drive opens up. The dvd contains data and has been read on other system so I know there is something wrong with my dvd drive.
Please help
My System SpecsSystem Spec
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24 Apr 2011   #4
bill1821

Windows 7 Home Premium 64bit
 
 

For trobleshooting purposes suggest you don't use a home made disk- use a movie or another factory disk.

If you wind up doing regedit then there are numerous key that look similar-

this-
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318} the red numbers are the ones to identify the correct item to edit- (just helping to clarify as there is a lot of them and can take a bit to spot the difference between them due to the volume of charcacters)

If the disc is 'for some unknown reason' not compatitable with your reader then put the files on a usb card reader on the other computer-

You can also got to start/control panel/device manager- then find cdrom drive- uninstall it and re-boot the computer- doesnt work all that often but sometimes things just dont load right-

try all the links that were provided above and good luck to you-
My System SpecsSystem Spec
24 Apr 2011   #5
eraserhead

Windows 7 ultimate x64
 
 

hey i itried with diff types of dvds..it says please insert disc in D:
i tried all the options though i thout know wat this regedit procedure is..
any details would b helpful
My System SpecsSystem Spec
24 Apr 2011   #6
eraserhead

Windows 7 ultimate x64
 
 

nevermind..i managed to browse thru the regedit to that particular entry howver "upperfield" doesnt exist..wat do i do?
My System SpecsSystem Spec
24 Apr 2011   #7
eraserhead

Windows 7 ultimate x64
 
 

upperfilter i meant...shud i just delete lowerfilter?
My System SpecsSystem Spec
24 Apr 2011   #8
bill1821

Windows 7 Home Premium 64bit
 
 

yes- If I understand it correctly a program installed these filters and when you uninstalled the program it leaves these fragments- thats why the guide has them and ok to delete- (could be wrong here but sometimes this kind of info varies according to the path you used to obtain it..sad but there you go-

If the above rings a bell and you uninstalled programs before noticing drive failure then reinstall the program(s) - test the drives- re-uninstall-- some programs might uninstall better with third party software- goole how to remove it if you have problem again-

This happened to me once with a 'clean' install including manufacturers bloatware- first step for me is always to get rid of programs i am certain I dont want like all friggin four dvd players they seem to come with.........grrrrr....
My System SpecsSystem Spec
14 May 2011   #9
eraserhead

Windows 7 ultimate x64
 
 

I did the clean format and I dont have any such bloatware.. I'm afraid to just delete the lowerfilter value as no upperfilter is there...im scared it might corrupt the registry..
let me know if my fear is justified or not..
thanks
My System SpecsSystem Spec
14 May 2011   #10
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Just backup the registry first.

Open regedit, go to File>Export and save a copy of the system registry before you make any changes.

If you later need to go back to how things were you'll need File>Import.

You might also want to go LG's support site and see if there is a firmware update for your optical drive. If there is, download and install it.
My System SpecsSystem Spec
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 LG DVD drive not working after Windows 7 installation




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