D: Drive disappearing after an hour past bootup.


  1. Posts : 3
    Windows 7 Professional x64
       #1

    D: Drive disappearing after an hour past bootup.


    Hi,

    So I've been having this problem consistently and simply cannot understand what's wrong with my system.

    Problem Description:
    I boot up my PC, everything works fine, after an hour or so, my D (Secondary internal drive) disappears and the system has to be rebooted to find it again. Note, this happens whether or not the drive is currently being used.

    Note: The drive always appears in the BIOS.

    Drive: Seagate Barricuda 7200.11 750GB
    Serial number: 9QK1GAKJ
    Disk model: ST3750330AS

    Steps I've taken to try and solve the problem:

    • Initially I thought the drive was simply being unmounted, so i attempted to mount it again using disk management. However the drive won't appear there either, nor will it appear in system information or Seatools. A disk rescan won't reveal it either.
    • I later, tried to use SeaTools to find out whether or not there was something physically wrong with the drive, but the drive passed all the tests. Peculiarly enough, when the D: drive disappears it also disappears in Seatools.
    • Thirdly, I checked my power settings to make sure i hadn't had some timer for the hard drive to shut off.
    • Fourthly, I checked the bios settings to make sure there wasn't some sort of power policy conflict there as-well.
    • Lastly, I scanned the disk for errors with the windows (with both options to recover bad sectors and fix errors checked) and rebooted. (The problem still occurs)


    I will be trying to turn off the bios's plug and play settings next, and see if it will work better if i should let windows handle the device detection.

    However, in case that doesn't work, I'd appreciate any suggestions.
      My Computer


  2. Posts : 1,872
    Windows 10 Pro x64, Windows 8.1 Pro x64, Windows 7 Ultimate x64 SP1,
       #2

    You could try connecting it to another internal SATA port. What model computer?
    Have you tried another cable?
      My Computer


  3. Posts : 11,408
    ME/XP/Vista/Win7
       #3
      My Computer


  4. Posts : 3
    Windows 7 Professional x64
    Thread Starter
       #4

    Its a custom built PC, so i don't it doesn't have a model number.

    I ran another checkdsk this time with /B flag, and it seems to be fine for now, will try another sata port if it's still acting up.

    The data on the drive isn't too important, it's just a few films/things i don't mind losing. I'm just worried about the drive itself.
      My Computer


  5. Posts : 1,127
    Win7U 64 RTM
       #5

    Hi akumaburn. Welcome. :)

    You could try a different data (and power) cable.

    And just as a wild guess, it could be a controller issue on the HD itself...once it heats up, it goes offline. One suggestion that hasn't been mentioned: Try the drive in a different machine to see what happens. If it 'disappears' on the different machine, you know the probelm is in the drive, in which case you could shop for a good price on a controller. They're pretty simple to change, and you don't have to fool with the platters or take the mechanical portion of the drive apart.



    James
      My Computer


  6. Posts : 1,872
    Windows 10 Pro x64, Windows 8.1 Pro x64, Windows 7 Ultimate x64 SP1,
       #6

    Okay, what model motherboard?
      My Computer


  7. Posts : 2,009
    Windows 7 Ultimate x86
       #7

    You could use this to determine if the drive simply is overheating.

    CrystalDiskInfo - Software - Crystal Dew World

    This also checks the SMART status but if SMART had been tripped, Sea Tools would have told you so already
      My Computer


  8. Posts : 3
    Windows 7 Professional x64
    Thread Starter
       #8

    Motherboard and everything are in my system specs, but since I ran chkdsk /B it hasn't disappeared yet.
      My Computer


  9. Posts : 9,606
    Win7 Enterprise, Win7 x86 (Ult 7600), Win7 x64 Ult 7600, TechNet RTM on AMD x64 (2.8Ghz)
       #9

    You might want to DownLoad Seagate Seatools utility to test the HD for problems.

    SeaTools for Windows | Seagate

    Also try some differet DATA & Power cables to the HD.
      My Computer


 

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