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#1
Asus laptop battery won't charge
Hi
We have an ASUS K52Jr purchased in April last year. At the start of this year the hard drive packed it in while I was trying to download something on ITunes and it would not start up again. We were moving and so didn't get around to taking it in for a couple of months. Anyway, a couple of weeks ago we went it in to ASUS and the hard drive was replaced under warranty (2-year warranty).
The laptop is working fine now on AC power but the battery will not charge. I've tried shutting it down, taking the battery out, restarting it and putting the battery in while it's on, but no dice. I've also tried uninstalling and reinstalling the power management driver from "Device Manager". It was saying "plugged in, charging" on the battery icon but the "power bar" on the icon would stop moving within a few seconds of putting the battery back in and the power level would stay at 0%. Yesterday it started saying "plugged in, not charging".
Is this because the battery was left in the laptop while it wasn't working? Is it just coincidental that the problem started after the hard drive was replaced? I am not against getting a new battery but I don't want to fork out for that and then find out the battery wasn't the problem. Is there something else we should try?