USB3 doesn't seem to be operational

Thanks for the quick response. Went to Freecom site, no drivers but after reviewing their manual again, they indicate the following re: driver:

Under Windows XP / Vista and Windows 7 a separate Freecom driver is not required. The drivers will be installed automatically by the operating system after plugging in the Freecom Hard Drive XS 3.0 into the USB port of the computer.

I then partitioned/formatted through Disk Management as per their instructions (through USB2 connection) and then reconnected to USB3 card.

Now I don't get anything, it is not showing up in Explorer or Disk Management unless it is plugged in to USB2.

I have noticed on several forums that the USB3 should be enabled in Bios but there is nothing showing anywhere in the BIOS to Enable USB3. Could this be the root of the problem?

Hi essenbe, ok, that makes sense. since last posting, when plugged in to the USB3 port, under disk management, devices, it keeps flashing on and off, as if it recognises it then doesn't but still not reflecting the same under My Computer. I thought that as the hard drive has its own power source, it may be reacting to the cards power source so disconnected the power from the card. still did the same thing.

I then tried again in USB2 port, shows up in Device Manager but not in My Computer/Explorer.

I am also getting the Info message when I plug into USB2 that "This device can perform faster by plugging into USB3 superspeed port"

I have tried in my lapotop (USB2) to check the device is working and it is fine.

So now many comflicts and no step closer...

I have the latest driver for the pcie card: Renesas Electronics USB 3.0 Host Controller 2.0.4.0

The driver has always been installed, this was the first thing I checked so this has not fixed it.

Thanks for your continued support essenbe, drivers are working fine according to device manager. hopefully someone else may come in on the thread who has the same experience. I'll also look at the pcie suport as well.