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Windows 7: Help

29 May 2011   #1
smooveprined

Windows 7 Ultimate x64
 
 
Help

my moms computer is broken!! everytime it turns on the screen just go black and theres a bleeping noise that wont stop.. cant get to welcome screen or desktop.. please help!


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29 May 2011   #2
pooch

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by smooveprined View Post
my moms computer is broken!! everytime it turns on the screen just go black and theres a bleeping noise that wont stop.. cant get to welcome screen or desktop.. please help!
It sounds to me like some of the hardware is broken, the BIOS beeps out codes to tell you which part is broken; BIOS Beep Codes
I hope this helps somewhat
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29 May 2011   #3
smooveprined

Windows 7 Ultimate x64
 
 

okay but how will i fix this? because i have a setup cd that i created but i dont want to reinstall win 7 cuz my mom said she has important files. anyway to save these files? or just fix it ? please help!!
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29 May 2011   #4
simmo

Windows 7 Professional 64 bit
 
 

Can you check ram....swap it over or just check the ram in the machine 1 stick at a time and see if it's faulty.

Whats the beeps? as in long short how many etc..beep codes tell you whats wrong basically....like morse code....ea one has a different meaning....

I'm looking at Ram atm cos the system isn't booting....could be something else mind but I had a mate just recently had a similar issue...I checked his ram and the dimm was faulty...installed it on another dimm and it's all good so ya..easy to do and eliminates one possible cause.
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29 May 2011   #5
bobkn

Windows 7 Pro X64 SP1
 
 

The files can be copied off the machine's hard drive, if the hard drive itself isn't broken. (Sounds like it isn't.)

I did that for a chum, but I wasn't able to fix his notebook. He sent it off to a place that offers to do all repairs for $100 (exclusive of parts). There were two DIMMs in the machine. The one that could only be accessed by removing the keyboard was defective. It was worse than your mother's machine: no beeps.
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30 May 2011   #6
pooch

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by smooveprined View Post
okay but how will i fix this? because i have a setup cd that i created but i dont want to reinstall win 7 cuz my mom said she has important files. anyway to save these files? or just fix it ? please help!!

There should be no need to reinstall windows but as I said b4 you seem to have a hardware problem. It maybe best to take the PC to a reputable specialist and let them look at it
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30 May 2011   #7
smooveprined

Windows 7 Ultimate x64
 
 

Um, I appreciate all the help but can you guys be a little thorough. I dont know theses stuff yet hopefully in the near future because when i start college this year im going 2 major in computer engineering. For example, how can i check the RAM? I cant even get to the log on screen. And if you mean switch it to another computer i have no other. Only my laptop and the computer thats not working. And the beeps are continuous nunununununu non stop.. And what are dimms???
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30 May 2011   #8
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

If possible, try following this guide for testing your memory.

RAM - Test with Memtest86+

Best Regards,
FredeGail
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30 May 2011   #9
bobkn

Windows 7 Pro X64 SP1
 
 

Quote   Quote: Originally Posted by smooveprined View Post
Um, I appreciate all the help but can you guys be a little thorough. I dont know theses stuff yet hopefully in the near future because when i start college this year im going 2 major in computer engineering. For example, how can i check the RAM? I cant even get to the log on screen. And if you mean switch it to another computer i have no other. Only my laptop and the computer thats not working. And the beeps are continuous nunununununu non stop.. And what are dimms???
DIMMs are dual inline memory modules.

DIMM - Wikipedia, the free encyclopedia

The memtest advice is good, but you may not be able to follow it if the machine is so broken that you can't boot it from a CD. Can you get into the BIOS setup? (The BIOS is the basic input/ouput system that a PC uses to start up, before Windows loads.) You do that by pressing a hotkey during startup. On some machines, that's the delete key. On others, F2.

I doubt that you can get enough help in a forum like this one to solve your problem. It must be a hardware problem.

The first thing I'd do is remove the hard drive from your mom's machine, and either mount it in an external enclosure or attach it to another PC. That would allow me to copy all of the critical data off of it. If you're not up to that, your only option would be to go to someone who can. I've heard little good about the "Geek Squad" (Best Buy).
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30 May 2011   #10
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Information on computer beep codes here: Computer POST and beep codes
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