Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: LG Blu Ray Writer software

05 Jun 2011   #1
davyburns

win 7 64bit
 
 
LG Blu Ray Writer software

Hi
I just bought an LG BE12 blu ray writer, but when I try to install the software that came bundled with it, I get "Error 1601 Windows installer cannot be accessed" I have tried all of the "fixs" on the microsoft web site, and a few more that wernt, all to no avail. LG customer service are worse than useless, and Cyberlink keep sending me emails that go round in circles
I am running Win 7 64 ultimate
I have enclosed the 2 files that Cyberlink asked for
Cheers




Attached Thumbnails
LG Blu Ray Writer software-error-1601.jpg  
Attached Files
File Type: txt HOME7-PC_06042011_100545_Software.txt (1.1 KB, 50 views)
My System SpecsSystem Spec
.
06 Jun 2011   #2
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Welcome to Seven Forums davyburns. Since you've already been Googling fixes, I'll suggest something you might not have found.

Download to desktop this small standalone program Safe MSI. Boot to safe mode, click on Safe MSI. It should start the windows installer. Now try to install the software. It just may work in safe mode if something normally running in windows is preventing it. Good luck. A Guy
My System SpecsSystem Spec
06 Jun 2011   #3
davyburns

win 7 64bit
 
 

Thanks for that, but I'm afraid I get the same error. I also have PowerDVD by Cyberlink installed on my machine, and if I try to uninstall that, I get the same message.
Its a shame you cant get a standalone instalation of WI5
I'm beginning to hate 7!!
My System SpecsSystem Spec
.

06 Jun 2011   #4
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

It's not 7, specifically, although it is windows . OK something to try if you haven't already.

Reregister the windows installer

Press the Windows key (windows logo key) + r > In run box type

msiexec.exe /unreg

OK

Press the Windows key + r > In run box type

msiexec /regserver

OK

Try the install again. If no joy, you might try running the System File Checker

SFC /SCANNOW Command - System File Checker

There is no seperate download of the Windows installer 5.0, although it is available as part of a SDK

Download details: Microsoft Windows SDK for Windows 7 and .NET Framework 3.5 SP1

It's a huge file, and a rather drastic step. I'd consider doing a Repair Install before I'd go there personally.

Repair Install

A Guy
My System SpecsSystem Spec
06 Jun 2011   #5
davyburns

win 7 64bit
 
 

Thanks, but i've tried both of those. Never had much luck with any of the repair installs either, but looks like i'll have to give it a try
My System SpecsSystem Spec
06 Jun 2011   #6
davyburns

win 7 64bit
 
 

Had a look at the SDK download, and cant see any ref to WI5
My System SpecsSystem Spec
06 Jun 2011   #7
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

Yeah, it's not exactly easy to see.

Quote:
We encourage you to download and use the latest version of the Windows Installer SDK tools (Windows Installer 5.0) included with the RTM release of Windows SDK for Windows 7.
Source

Quote:
Windows Installer 5 is not available as a standalone version and you can either download Windows 7 SDK Web installer or the Windows 7 SDK ISO file. The advantage of the web installer is you can choose to install any subset of the SDK. It however requires you to be connected to the internet. The ISO file is a complete package and it can even be installed on a computer not connected to the internet.
Source

A Guy
My System SpecsSystem Spec
06 Jun 2011   #8
davyburns

win 7 64bit
 
 

sorry, I dont understand the jargon
My System SpecsSystem Spec
06 Jun 2011   #9
A Guy

Microsoft Community Contributor Award Recipient

Windows 7 Home Premium x64 SP1
 
 

We are assuming a Windows Installer problem, but perhaps the installation installer is corrupt. I assume it is on a CD? If the error is only on that installer, I'd see if you can't download the file from the LG site perhaps? I find no BE12, so again assume that isn't the full model#?

LG Product Support

If you get this error on multiple items, that is different. Just hate to see you chasing a problem with windows that doesn't exist.

A Guy
My System SpecsSystem Spec
06 Jun 2011   #10
Kipper

 

If it is a disc problem you might be lucky actually; the limited cyberlink software that comes with the burner is not worth much and just there to tease you to buy the full programs.

If you have any burning software on your system it most likely will burn to BD media. If you have the latest of Nero or Roxio (not recommending them now) they will allow you to play BD media. If not you need to look at Total Media Theater 5 from ArcSoft which is the best blu-ray player software available.

I have the latest from Nero, Roxio, and almost every burning program there is which I am fortunate enough to get for free since I use and highlight these programs in optical drive reviews I have done for LG, ASUS and Sony over the past few years.

Sorry, I don't have anything to recommend for your install problem that has not been covered by A Guy already.
My System SpecsSystem Spec
Reply

 LG Blu Ray Writer software




Thread Tools




Similar help and support threads
Thread Forum
cd/dvd writer not working
hi my cd/dvd writer just seemed to stop working . i can burn photos or music onto a disc but when i try to look at it it just says disc is blank
Hardware & Devices
want to buy a new DVD writer... suggestions plz...
want to buy a new DVD writer... whether, i shud go for Sony, Samsung, Acer or LG ?? any suggestions ??? :sarc:
General Discussion
DVD Writer issue
hello... i am unable to write CD and DVDs from my DVD Writer.. Burn Process stars and suddenly fails.. please check log.. thank you!
Drivers
old ide cd writer weirdness
Here is one for you - I have the first boot device set for the solid state drive , when I have my old ide cd / dvd drive connected the computer the drive light will come on , then the cd light will flash , then the flashing will repeat - this will happen for around 30 seconds then the computer will...
Hardware & Devices
USB DVD Writer not writing
Hi All, I have trawled the internet for a solution but nothing offered has yet fixed my problem. I have a Samsung external USB DVD writer that is on the compatibilty lists for Windows 7 64bit with no additional drivers required. The problem I have is thus : I can format a blank DVD...
Hardware & Devices
DVD writer broken
My DVD writer doesn't write to DVD's any more just to CD's This all began about a year and a half ago and looking back it seems to me that it began after I burned and used that light scribe crap with a DVD supplied by the manufacturer Has any one heard of a similar complaint It's a 2006 HP ...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 17:27.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App