Computer Not Booting Hard Drive/Unresponsive Hard Drive


  1. only cure
    Posts : 1
    Windows 7
       New #1

    Computer Not Booting Hard Drive/Unresponsive Hard Drive


    Hey guys,

    I have a HP Touchsmart IQ500. Turning my computer PC on today, all I got was a blue HP invent screen with setup, boot menu, system recovery, and system diagnosis, and I could not get past it.

    I entered the BIOS and figured out that the hard drive was listed as "not installed." Pretty sure that is the main problem.

    I tried a system restore (with the Windows 7 install disc), but I guess the computer couldn't read the hard drive enough to enter safe mode (I tried restarting and F8ing several times).

    I put in an external hard drive, and the BIOS read it; however, windows does not allow you to partition an OS on a hard drive.

    I am all out of ideas; I'm currently taking apart the computer (touchsmarts are hard to pry open), but I have no clue about computers so I'm hoping one of you guys can help.

    Thanks in advance!
      My Computer
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  3. Ivan the SoSo
    Posts : 2,562
    windows 10 pro 64 bit
       New #2

    It should be under warranty...probably too late but taking it apart will most likely void the warranty.....sounds like a dead hard drive/loose cable
      My Computer
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  4. DeaconFrost
    Posts : 5,795
    Windows 7 Ultimate x64 SP1
       New #3

    Yep, it's likely one of two issues. Either the power to the drive has become disrupted by loose cable, failing PSU, etc....or the drive just died.
      My Computer
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