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Windows 7: Windows 7 usb Problem

17 Jun 2011   #1
tzman

Windows 7 Home Premium 32bit
 
 
Windows 7 usb Problem

So first off i didnt know where to post this so im posting it here. Alright so i upgaded my Sony Vaio VGN-NR310E Windows Vista Home Premium 32bit to Windows 7 Home Premium 32bit and everything worked for a night then i woke up and our power was turned off and when it came back on the usb ports all stoped working. Ive tried restoring back to when they were working they worked for like a couple minutes then went back. I then tried the same thing again and they didnt work at all. Ive tried unistalling them in device manager on regular windows and safe mode. Installing a fresh copy of windows isnt going to happen because i have way to much stuff to reinstall and back up so help on repairing this would be greatly appreciated.


My System SpecsSystem Spec
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17 Jun 2011   #2
Shadowjk

Windows 7 Professional x64 SP1 ; Windows Server 2012 R2 Standard
 
 

Was the battery in the computer when the Power Cut

Also What country do you live in? Do they use AC or DC Current?

Josh
My System SpecsSystem Spec
17 Jun 2011   #3
tzman

Windows 7 Home Premium 32bit
 
 

Yes the US and AC thanks for quick reply
My System SpecsSystem Spec
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17 Jun 2011   #4
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Welcome to WSF.

You might want to try this workaround.

If you have a USB keyboard and mouse plug them into your USB ports, restart your computer and see if Windows detects them.

If they are detected the USB ports will have installed correctly, so unplug the keyboard and mouse, and then try connecting your other USB hardware.

You might also want to check in Device Manager to see whether there is a problem with the USB Controllers.

Windows 7 usb Problem-usbcontrollers.png


My System SpecsSystem Spec
17 Jun 2011   #5
tzman

Windows 7 Home Premium 32bit
 
 

all right ill try and i know the problem is with usb root hub they have the yellow caution sign thing
My System SpecsSystem Spec
17 Jun 2011   #6
tzman

Windows 7 Home Premium 32bit
 
 

didnt work
My System SpecsSystem Spec
17 Jun 2011   #7
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

You may need to update your chipset drivers then.

I would imagine either Sony or your motherboard manufacturer would have them.
My System SpecsSystem Spec
17 Jun 2011   #8
tzman

Windows 7 Home Premium 32bit
 
 

Alright so is that like intel or sony like you said
My System SpecsSystem Spec
17 Jun 2011   #9
tzman

Windows 7 Home Premium 32bit
 
 

Could i have more help how and where to get the chipset drivers? I have no clue.
My System SpecsSystem Spec
17 Jun 2011   #10
seavixen32

Windows 7 Ultimate SP1 64-Bit
 
 

Google is your friend.

Sony eSupport - VGN-NR310E - Model Home

In particular, check the links for Windows 7 Upgrade and Drivers.

http://esupport.sony.com/US/perl/swu...0E&SelectOS=44

Make sure you choose Windows 7 32-bit drivers.

Download the correct drivers and save them to your hard drive or whichever location suits you best so that you have them for future use.

Once you've saved them you can install them.
My System SpecsSystem Spec
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 Windows 7 usb Problem




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