Cam not found


  1. Posts : 4
    Windows 7 home ultimate 64 bit
       #1

    Cam not found


    I have installed win 7 recently earlier I was using xp where my webcam used to work very well. After installing win7 i was unable to instal directx9 I was getting error installing directx9 and when ever I open my web cam it is showing that device could not be found.

    can any one tell me the solution web cam is the make of quntum
      My Computer


  2. Posts : 8,679
    Windows 10 Pro x64
       #2

    Do you have a cd with drivers for your camera ? For example,my cd with drivers for XP are working and on Win 7.
    Also what's your camera model. What error you got?
      My Computer


  3. Posts : 6,349
    Windows7 Pro 64bit SP-1; Windows XP Pro 32bit
       #3

    No need to download DirectX 9 it is already installed into Winodws 7.

    You need the driver for the camera to be installed that is why it is not recognized.
    You will need to find the manufacturer's web site and download the driver.

    I could find no information on Google for quntum.
      My Computer


  4. Posts : 4
    Windows 7 home ultimate 64 bit
    Thread Starter
       #4

    Quantum QHM500 16 mp camera. it is on qhmpl.com , I have downloaded drivers from there also but my system says hardware not found. At last I have contacted manufacturer and they told me that they will send me the drivers.
      My Computer


  5. Posts : 4
    Windows 7 home ultimate 64 bit
    Thread Starter
       #5

    I have CD from the manufacturer i'm able to instal dx9 now still cam not found is the message displayed. waiting for the manufacturer to forward me the latest drivers.
      My Computer


  6. Posts : 4
    Windows 7 home ultimate 64 bit
    Thread Starter
       #6

    At last I got mail from the manufracturer that this cam is not supported on win 7 64 bit platform. So I exchanged my cam with Iball face2face C8.0 cam it is functioning
      My Computer


 

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