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Windows 7: need to rescue corrupt(?) external hard drive

26 Jun 2011   #11
caspian915

Windows 7 Ultimate 32 bit
 
 

After I uploaded the driver installation fail jpg, I tried uninstall, restart, plugin a couple of times, then clicked Update Driver Software... and had it search on the entire C drive. It searched for a few minutes, but I cancelled it before it made any changes. After that, in Universal Serial Bus controllers list (in Device Manager) there appeared a listing for USB Mass Storage Device. I right clicked it and clicked Uninstall. That gone hung up, so I just chose to click Start > Restart. As each windows was separately closing, however, I briefly saw a listing for FreeAgent GoFlex in Explorer!

What the hell gives? I have no idea what made it all of the sudden pop up, but I've retraced my steps and don't get the same result.


My System SpecsSystem Spec
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26 Jun 2011   #12
caspian915

Windows 7 Ultimate 32 bit
 
 

What would cause the read head to go?
My System SpecsSystem Spec
26 Jun 2011   #13
LiquidSnak

W7 Professional x64
 
 

Age, mfg defect, etc etc... But it's a solid clicking sound, you would have described it as such.

Re-reading your post, this is an external drive? What manufacturer, and how old is the drive?
My System SpecsSystem Spec
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26 Jun 2011   #14
richyrichuk

Windows 7 Ultimate N 64-bit
 
 

Quote   Quote: Originally Posted by LiquidSnak View Post
Age, mfg defect, etc etc... But it's a solid clicking sound, you would have described it as such.

Re-reading your post, this is an external drive? What manufacturer, and how old is the drive?
Quote   Quote: Originally Posted by caspian915 View Post
My external hard drive (1TB Seagate FreeAgent GoFlex)

apart from age was in ori post.

in several ways yes usually a clicking, but still can be.
My System SpecsSystem Spec
26 Jun 2011   #15
LiquidSnak

W7 Professional x64
 
 

If you are comfortable with insides of things:

Disassembling a Seagate Free Agent Desk 1TB Gareth’s random Blog of fiddlings

Try taking it apart and putting it into a SATA port on your computer.
My System SpecsSystem Spec
26 Jun 2011   #16
caspian915

Windows 7 Ultimate 32 bit
 
 

I bought the hard drive in November, so it's not exactly old. It definitely doesn't make a really audible sound and it's not a single click. When I touch it, I can feel it whir and then grind... or well, akin to the sound an old hard drive will make under an intense load when it is read/writing to the drive (I think).

Unfortunately, I don't have a desktop, so I can't try the SATA thing out.
My System SpecsSystem Spec
26 Jun 2011   #17
LiquidSnak

W7 Professional x64
 
 

Do you have a friend's computer you can try it on?
My System SpecsSystem Spec
26 Jun 2011   #18
caspian915

Windows 7 Ultimate 32 bit
 
 

Off the top of my head, no one I know nearby has a desktop (except for an iMac, but that would be asking too much). Is there another way? I don't imagine a different enclosure would provide any help... ?
My System SpecsSystem Spec
26 Jun 2011   #19
LiquidSnak

W7 Professional x64
 
 

well, there is the possibility that the board went bad. I would contact seagate and explain that the HD works, but the enclosure doesn't, and try to get them to send you a new enclosure sans drive.
My System SpecsSystem Spec
26 Jun 2011   #20
caspian915

Windows 7 Ultimate 32 bit
 
 

Alright, I'll do that. I am waiting on an email from them about getting a copy of the driver (which is located on the disk and you can't download the Windows driver from their site for some reason). Thanks for the help!
My System SpecsSystem Spec
Reply

 need to rescue corrupt(?) external hard drive




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