Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: MS 5000 Bluetoothe mouse won't recognize anymore

06 Jul 2011   #1
OPBeast

Windows 7 Ultimate 64bit
 
 
MS 5000 Bluetoothe mouse won't recognize anymore

Hi,
My microsoft 5000 Bluetooth mouse suddenly stopped working with my Dell precision m4500 laptop after nearly a year of working fine. The batteries are new, I tried re-pairing it with the laptop, but it won't discover it when I try to add new device (the mouse is ready to pair). My microsoft bluetooth keyboard still works fine, and I tried pairing the mouse with my macbook, and that works fine. Anybody have any ideas?
Thanks.


My System SpecsSystem Spec
.
06 Jul 2011   #2
OPBeast

Windows 7 Ultimate 64bit
 
 

OK, so I was able to find any answer to my own problem on windows7forums.com.
After no sign of my poor mouse was left on the computer, I went to the windows services program (type services.msc in the start menu search field).
Under services, find Bluetooth Support Service, double-click.
Make sure startup type is Automatic.
Under the Log On tab, select "This Account", type in "Local Service", and delete any entry in Password or confirm password.
After restarting the service, I was able to immediately re-pair the mouse. Halleluja!! Thanks Jetpack1976!
My System SpecsSystem Spec
27 Jun 2012   #3
jeh

 
 

I've had the same problem. My Logitech M555b mouse used to work fine with my Win 7 Pro 64-bit. Recently I've had to reinstall the OS to cure a quite different problem. I've reinstalled the mouse. It can be discovered normally and appears to pair Ok. It shows up OK in Devices and Printers but it resolutely refuses to have any effect. The batteries are OK. I've tried OPBeasts's suggestion above but it's made no difference. Any ideas anyone? John
My System SpecsSystem Spec
.

Reply

 MS 5000 Bluetoothe mouse won't recognize anymore




Thread Tools




Similar help and support threads
Thread Forum
MS Wireless Mouse 5000 - Poor scrolling
I have recently bought a MS Wireless Mouse 5000, and the scroll wheel seems to be a bit flakey. It does not happen all the time, and seems to be worse in some applications (for instance, Safari), than others. Any ideas?
Hardware & Devices
Microsoft wireless mouse 5000
I have this great mouse and it works okay with the generic driver with Windows 7. However the software it came with lets you program the buttons and also see the power left in the batteries and the wireless strength. If I install the software it came with the scrolling is not adjustable. It's...
Hardware & Devices
Issues with Bluetooth mouse. Microsoft Notebook Mouse 5000
This is really starting to annoy the hell out of me. I just picked up a Microsoft Bluetooth mouse, the Notebook 5000 mouse to be exact for my home entertainment center. I have my PC ran to a monitor and a 55 inch Samsung LED LCD TV for watching movies etc. The problem is, the HDMI cord is run...
Hardware & Devices
Bluetooth Mouse 5000 not working
Thinkpad X200s (most recent model) RC x64 installed. The Microsoft BT Mouse 5000 connects but does not move. It previously worked under Vista. My Blackberry 8330 does connect and work via Bluetooth (but there are two Bluetooth Peripheral Devices under other devices that are not found). In...
Hardware & Devices
MS Mouse 5000
My Intellipoint mouse 5000 will not work. Are there any suggestions? Thanks, CF
Hardware & Devices
MS Bluetooth 5000 mouse quits
I'm running Win 7 x64 on a MacBook Pro bootcamp partition. My MS Bluetooth Notebook mouse 5000 worked great on Win 7RC x64. Since I installed the retail 7 version, I can't get the mouse to work for more than a few minutes. After repeated attempts to "add device" I can usually get the mouse to work...
Hardware & Devices


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 20:38.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App