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Windows 7: printer setup

06 Jul 2011   #1
jmdebb

windows 7
 
 
printer setup

Hi,

i have a HP windows 7 pc and when i first got it, i hooked it up to a hp officejet j6480 all in one printer with no problems.

i was going threw too much toner so i purchased a new hp laserjet p2035, and had no problems.

i need to print in color and i can't get the officejet to network, so i unhooked the laserjet and reinstalled the office jet, or tried, and its telling me its not compatible with windows 7.

anyone have a clue as to whats going on, or if i did something wrong.. i diconnected the other printer but should i uninstall it?

this is driving me nuts because i have a home based business and i really need to use both printers.


jean


My System SpecsSystem Spec
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06 Jul 2011   #2
LiquidSnak

W7 Professional x64
 
 

Hmm, that is odd. Did you uninstall the drivers for the officejet when you installed the laserjet?
My System SpecsSystem Spec
06 Jul 2011   #3
jmdebb

windows 7
 
 

actually i didn't, maybe i'll try that..

but shouldn't you be able to have more than one printer on a pc? this is going ot be a pain if i can.t
My System SpecsSystem Spec
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06 Jul 2011   #4
jmdebb

windows 7
 
 

actually how do i remove the drivers? thanks.

j
My System SpecsSystem Spec
07 Jul 2011   #5
LiquidSnak

W7 Professional x64
 
 

I would try removing the deskjet driver via device manager or the printers page and then follow the devices install instructions.
My System SpecsSystem Spec
07 Jul 2011   #6
jmdebb

windows 7
 
 

okay, thanks, i'll try that tomorrow and see what happens.
My System SpecsSystem Spec
08 Jul 2011   #7
jmdebb

windows 7
 
 

that worked perfect, thanks so much.

but is there any way i can h ave another printer hooked up also. i really need them both.

and for some reason, when i tried to network one, it wouldn't work.

thanks
My System SpecsSystem Spec
08 Jul 2011   #8
LiquidSnak

W7 Professional x64
 
 

You should be able to have both installed at the same time. I'm not sure about laserjets, because I haven't had one, and can't say why it didn't work.
My System SpecsSystem Spec
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