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Windows 7: Printer

10 Jul 2011   #1

windows 7 Home Premium 32bit.

I have no problems printing coupons while on-line.
However, my wife, cannot print anything on-line.
Any suggestions?

My System SpecsSystem Spec
11 Jul 2011   #2

Windows 7 Ultimate x64

Hi skostro,
Would you be able to give use more info like the model and make and if its a wifi router and also the laptop make and model
My System SpecsSystem Spec
11 Jul 2011   #3
Microsoft MVP

Windows 7 Ultimate X64 SP1

Not to be trite, but does she know how?
Is she using a networked printer? Is this on a network/home group or locally attached?
If more than one computer is involved, what OS's are installed.
Most coupon deals need a "coupon printer" software to function, which I personally think is spyware.
My System SpecsSystem Spec

25 Jul 2011   #4

windows 7 Home Premium 32bit.

No nothing complicated.
Desktop computer, one printer.
Running W7 & IE8.
Is there some trouble-shooter I could try?
My System SpecsSystem Spec
26 Jul 2011   #5
Microsoft MVP

Windows 7 Ultimate X64 SP1

Reason I asked is I have to show my wife how to print every time. Open Contol panel, Devices and printers. Right click the printer icon then troublehoot, follow the instructions.
My System SpecsSystem Spec
26 Jul 2011   #6

Windows 7 Ultimate SP1 64-Bit

If you are using more than one computer, you may need to install the printer driver on your wife's computer as well.
My System SpecsSystem Spec


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