Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Vodafone k3765

15 Jul 2011   #1
KCJ

Windows 7 Professional x32
 
 
Vodafone k3765

I have a Vodafone k3765 usb device. If I plug it in a usb port its not displaying anywhere. If I go to computer, manage, search new device, nothing is picked up.

I've tried to install the drivers for the device wich i downloaded of the net, but it doesnt even install the driver .exe

The device driver is still showing at my installed programmes since a previouse installation and can not uninstall it either. The system just hang.

What can i do ?




My System SpecsSystem Spec
.
15 Jul 2011   #2
pooch

Windows 7 Ultimate x64
 
 

Hello KCJ, welcome to the forum

Try this; USB Driver - General Fix for Problems[2]=Hardware%20and%20Drivers
My System SpecsSystem Spec
18 Jul 2011   #3
KCJ

Windows 7 Professional x32
 
 

Hi Pooch,
Thanks for the reply. I've tried your tutorial, but still no luck. I have uninstalled all the faded out drivers, and there was a lot of the Vodafone drivers, but still no luck. I've followed your instructions step by step three times. Rebooted my laptop after every try.

I've noticed that there is no Vodafone HUAWEI drivers to be found in device manager, but under my ports drop down menu in device manager there is still HUAWEI MOBILE CONNECT shown. If I click on properties, its shows that there is no drivers for this device. I have tried to uninstall this as well, but its just hanging when I click uninstall.

I've tried to re-install the drivers for this device by plugging it back into a usb port, but it doesnt even pick up the device. (same as before)

I have no idee what to try next

I was wondering if its not possible to completely remove the device out of the registry and every where so that it is as if I've never plugged this into my laptop and try from scratch, but I'm not sure where or how to do this?

Maybe you know? or have some other advice ?
My System SpecsSystem Spec
.

19 Jul 2011   #4
pooch

Windows 7 Ultimate x64
 
 

Have you seen this?

Support Guides for the Vodafone Mobile Broadband K3765-Z USB Stick

When installing the driver, right click on the .exe and select run as administrator
My System SpecsSystem Spec
19 Jul 2011   #5
KCJ

Windows 7 Professional x32
 
 

Ok, I've run he application that I downloaded as administrator.
After I restarted my laptop (as the application required) I plugged the USB device in, the popup message read "Installing device driver".
After a few minutes it stated "Device driver was not successfully installed"

I've noticed in device manager under ports, there is still the one HUAWEI MOBILE CONNECT, and one Vodafone Mobile Broadband-USB Device.

I still cant remove the HUAWEI MOBILE CONNECT, laptop just hang again. No errors coming up nothing.

Well at least we've got the application running now.

To get the device working, well.....

Just one more thing that might be of intrest.
I had a "mass storage device" error in my device manager a few weeks back. Dell did come out to fix this issue, but I have not try my Vodafone device after that till now recently.

Dont know if they've done something that may effect my drivers for the vodafone device.
My System SpecsSystem Spec
20 Jul 2011   #6
pooch

Windows 7 Ultimate x64
 
 

You would have to ask Dell what they have done lol If other USB devices are working it should be OK
Have a look at this; Guru3D - Driver Sweeper
My System SpecsSystem Spec
24 Jul 2011   #7
KCJ

Windows 7 Professional x32
 
 

Thanks for your help Pooch. I'll contact Dell and find out what they've done. I think the were trying a quick fix that didnt work. lol
My System SpecsSystem Spec
Reply

 Vodafone k3765




Thread Tools




Similar help and support threads
Thread Forum
Vodafone Standard Dongle Driver Issues
I have one of these (k3772-z) and am having issues getting it running on a vista laptop (hope that's okay, despite this being sevenforums)... So i plug in the device and run the 'lite' installer. All the while windows throws a fit with: Found new Hardware x4. Giving me the option to install the...
Hardware & Devices
Huawei K3765 issues with Mobile Partner (Uninstalling drivers)
Hello everyone, I use Huawei K3765 USB Dongle. I have unlocked it so that I can use other SIM cards with it. I also had to install Mobile Partner for it. But now I am getting an error in Mobile Partner saying, "the device has been disconnected or is unavailable". I can still connect to the...
Drivers
Vodafone distributes botnet
Here is yet another example of a company distributing malware to its userbase. Unfortunately it probably won’t be the last. Vodafone distributes Mariposa botnet | Panda Research Blog
News
Vodafone Announces New LG GM750 Smartphone With Windows
Read The Rest Here: Vodafone Announces New LG GM750 Smartphone With Windows Mobile 6.5 » My Digital Life
News


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 05:40.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App