Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: Blues printing Green

19 Jul 2011   #1

Windows 7 Home Premium
Blues printing Green

Windows 7 - on Gateway NV52
Xerox Phaser 8560

I am experiencing an issue with my 8560 Xerox printer where it is not printing blues. I have plenty of every color of the solid ink. Blues seem to be coming out Cyan, green or black. I have tried printing different programs, PDFís and word documents and from online, but they all are doing the same thing. I tried adjusting the color manually, but still get the same results. I was just wondering if anyone has had this issue before where a color does not seem to print? If so do you remember how you corrected it?

I ran maintenance on the printer. Uninstalled and reinstalled. According to Xerox it is not a problem with the printer.

The only changes were the recent Windows updates.

this is a new issue. I did not have a problem with printing colors before. i have been running on Window's 7 since November 2009.

My System SpecsSystem Spec
19 Jul 2011   #2

Microsoft Community Contributor Award Recipient

Windows 7 64 Bit Home Premium SP1

It sounds an awful lot like a bad or clogged printer head. Do a web search on how to clean a printer head.

If you think it is a Windows problem then go to Devices & Printers, select the printer, and Remove (uninstall) it. Disconnect the printer from the computer. Reboot your computer then reinstall the correct Windows 7 printer drivers and reconnect the printer. That should take care of any driver corruption.
My System SpecsSystem Spec
19 Jul 2011   #3
Microsoft MVP

Windows 7 Ultimate X64 SP1

Or old ink which has dried or congealed. A PC just sends info to the printer which in turn prints based on that data. If the printer has different colors, then the problem, I would think, is with the printer, ink, or carriage.

It should have a "toolbox" or something for diagnostics. Cleaning the print heads is a good idea. This will push ink out at higher pressure to attempt to get rid of dried or stuck-on ink residue.
This may be of help
My System SpecsSystem Spec


 Blues printing Green

Thread Tools

Similar help and support threads
Thread Forum
Blues screen
Hi guys, Please help if possible. Having this problem already more then 3 months. I watch football live lets say and suddenly screen gets gray, laptop starts beeping (don't really know how to express that sound) and crashes, then I have to start it in safe mode. Or sometimes the screen gets...
BSOD Help and Support
Computer randomly turns off with green blinking green light on power
So today I was just watching a YouTube video, not gaming, not doing anything too intensive. Suddenly my computer shuts off with the power button blinking green. No BSOD, just powered off and won't turn back on. I tried unplugging the power cable and holding down the power button for 30 secs with no...
Hardware & Devices
How can I stop printing things that are printing endlessly
I tried to print something but it started printing first a whole bunch of pages that I don't need anymore. It must be from the last time I pressed print but didn't connect the laptop with the printer.
General Discussion
BSD Blues
System hasn't BSD on me while running. It BSD's when I boot. Then the only way I can get back in is from recovering an image I have stored. This works in 2 out 3 attempts. But on the next reboot I may have to recover my image again (using MS backup). I have a dmp file that I am going to upload. I...
BSOD Help and Support
2 640g blacks on R0, 2 500g blues or 2 640g blues?
Hello there, Should I get 2 640g black HDDs and run them on R0 or get 2 640g blues and run them on R0? Most people would say blacks but I got mixed signals from some people that 2 500/640g blues would be better some how.. So I'm stuck between 3 choices>> 2 640g Blacks on R0 + 2 1T...
Hardware & Devices
DVD Blues
For some reason I can't get either the x86 or x64 7000 build to play a dvd in either media center or media player:cry:
Media Center

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

© Designer Media Ltd

All times are GMT -5. The time now is 11:06.
Twitter Facebook Google+ Seven Forums iOS App Seven Forums Android App