Windows 7 Forums
Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.

Windows 7: phantom drive repeatedly connecting/disconnecting

26 Jul 2011   #1

Windows 7 Home Premium 32 bit
phantom drive repeatedly connecting/disconnecting

I have an issue where my computer makes the "ba-dum" sound randomly and hangs for a moment, but I haven't connected or disconnected a drive. It seems only to happen when I am moving the mouse. I noticed it for the first time after Norton 360 started telling me I needed to buy more online backup space. I also noticed that the Norton backup drive, which shows up as an "other" folder in my "computer" folder would pop in and out in time with the sound. I called Norton technical support. They were terrible, so I uninstalled Norton. I downloaded a trial of Vipre instead. When I installed Vipre, it said that Norton had not been completely uninstalled. I couldn't find any Norton programs in my program manager, so I installed Vipre anyway. The sound and hangups are happening less frequently, but they still occur. I no longer see a drive popping in and out on my "computer" folder. Can anyone help with this situation?

My System SpecsSystem Spec
26 Jul 2011   #2
Microsoft MVP

Win 7 Ultimate x64

fogbat, welcome to the Seven Forums.

Norton never really leaves your computer once installed. If you haven't yet try the Norton Removal Tool,

Download and run the Norton Removal Tool to uninstall your Norton product | Norton Support

that should get rid of the remnants that are causing it.
My System SpecsSystem Spec
26 Jul 2011   #3

Windows 7 Home Premium 32 bit

thanks. i have run the norton remover, but the problem is still here. any further thoughts on what might be causing it?
My System SpecsSystem Spec

26 Jul 2011   #4
Microsoft MVP

Windows 7 Ultimate X64 SP1

You can try running SFC /SCANNOW Command - System File Checker to see if Norton left some corrupted files behind.

Check all of your USB connected devices for a loose connector, one may be dis/reconnecting itself.
My System SpecsSystem Spec

 phantom drive repeatedly connecting/disconnecting

Thread Tools

Similar help and support threads
Thread Forum
Team viewer continuously not connecting repeatedly asking for proxy au
Hi I keep getting the above problem. Even though Internet works for no issue with browsing. Internet Explorer proxy was set to auto detect and browsing was ok. But team viewer was asking for proxy authentication. Team viewer was tested using both auto detect proxy settings and manual proxy...
Network & Sharing
LAN keeps disconnecting and connecting constantly
For the past month I've been having this issue involving my computer disconnecting from and connecting to the internet. I have Windows 7 (x64) and there is only one (that is: mine) PC connected to the router/modem (non-wireless). There is a periodic burst of "Identifying" with the spinning...
Network & Sharing
Problems with wifi disconnecting and not even connecting sometimes
Hi im having problems with my wifi network.Im using a dell laptop with windows 7 64 bit op sys . For some reason my wifi disconnects after a an hour or so or it doesnt even connect when i open up my latop and try to connect to my network.When i do occaisonaly connect my signal strength is full...
Network & Sharing
Connecting to Wireless Router keeps connecting and disconnecting
Hello Guys, I am having trouble with my wireless connection. It was working fine till a couple of days back and then started acting up. Let me explain the problem in detail. System connects to the router. It shows full signal. After 10-15 seconds the wireless gets disconnected. After that the...
Network & Sharing
USB drive connecting and disconnecting constantly
I recently purchased a OCZ Diesel 8GB USB drive and i plugged it into my computer and at first everything was fine then I tried to transfer some files onto it and kept hearing the "dadum...Dadum" as the drive kept connecting and disconnecting and now when I plug it in it wont stop doing that....
Hardware & Devices

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 00:32.
Twitter Facebook Google+