HDD is Missing

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vinny993

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Hi all,
I have a missing hdd(1 Tera WD), I can see it in the device manager and BIOS but it does not show up in Computer or Disk Management. In the device manager it says its working fine, I tried changing the drive letters of my other drive(but not my c as i think it is unwise to do it) and the cd drive but no difference.
I also tried swapping the SATA cable and updating the BIOS and motherboard drivers but to no avail, if anyone can help i would be forever grateful. Thanks
 

My Computer

OS
Windows 7
CPU
AMD Dual Core
Motherboard
msi ms 7252 1.1A
Memory
4 Gig
Graphics Card(s)
8800 GTS
Hard Drives
250 G Samsung (C:)
500 G ST3500 (M:)
hd

vinny993 said:
Hi all,
I have a missing hdd(1 Tera WD), I can see it in the device manager and BIOS but it does not show up in Computer or Disk Management. In the device manager it says its working fine, I tried changing the drive letters of my other drive(but not my c as i think it is unwise to do it) and the cd drive but no difference.
I also tried swapping the SATA cable and updating the BIOS and motherboard drivers but to no avail, if anyone can help i would be forever grateful. Thanks
Click to expand...

Whats the 'label' and drive letter of it as seen in disk mgmnt? Is it formated (in ntfs)?

thanks

Ken
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
Thanks for the reply ken,
It does not show up at all in Disk Management Just in Device manager and the bios. I had the hdd working with xp and it worked fine. I just upgraded to Windows 7 today and thats when the problem came up.
 

My Computer

OS
Windows 7
CPU
AMD Dual Core
Motherboard
msi ms 7252 1.1A
Memory
4 Gig
Graphics Card(s)
8800 GTS
Hard Drives
250 G Samsung (C:)
500 G ST3500 (M:)
vinny993 said:
Thanks for the reply ken,
It does not show up at all in Disk Management Just in Device manager and the bios. I had the hdd working with xp and it worked fine. I just upgraded to Windows 7 today and thats when the problem came up.
Click to expand...
It seems like a controller issue...have you installed the most current chipset drivers for your computer?
 

My Computer

Computer Manufacturer/Model Number
Compal JFT02 (Custom Build Laptop)
OS
Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
CPU
Intel Core 2 Duo T9300 2.5 GHz
Motherboard
JFT02
Memory
4GB Kingston DDR2-800
Graphics Card(s)
NVIDIA Geforce 8600M GT (512MB Model)
Sound Card
Realtek HD Audio
Monitor(s) Displays
WUXGA Standard Laptop Display
Screen Resolution
1680*1050
Hard Drives
Toshiba 320GB 5400RPM Laptop HD
PSU
Standard Laptop Power Supply
Case
Standard Laptop Case
Cooling
Standard Laptop Cooling
Keyboard
Standard Laptop 105 Key-Keyboard
Mouse
Synaptics Touchpad
Internet Speed
Verizion Online DSL 3360/864 kbs (dl/up)
yes I did that also, its a weird one.
 

My Computer

OS
Windows 7
CPU
AMD Dual Core
Motherboard
msi ms 7252 1.1A
Memory
4 Gig
Graphics Card(s)
8800 GTS
Hard Drives
250 G Samsung (C:)
500 G ST3500 (M:)
vinny993 said:
Thanks for the reply ken,
It does not show up at all in Disk Management Just in Device manager and the bios. I had the hdd working with xp and it worked fine. I just upgraded to Windows 7 today and thats when the problem came up.
Click to expand...

Is it an internal drive? have you upgraded the usb drivers, the bios, the chipset, etc

Ken
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
yes it's internal, and yes to all the updates too.
 

My Computer

OS
Windows 7
CPU
AMD Dual Core
Motherboard
msi ms 7252 1.1A
Memory
4 Gig
Graphics Card(s)
8800 GTS
Hard Drives
250 G Samsung (C:)
500 G ST3500 (M:)
Hm...try this.
Disconnect the HD that isn't being detected...
Shutdown
Restart
Shutdown when it gets to the desktop
plug back in the HD that isn't being detected
Restart and see if Windows detects it
LOL do step two before step one
 

My Computer

Computer Manufacturer/Model Number
Compal JFT02 (Custom Build Laptop)
OS
Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
CPU
Intel Core 2 Duo T9300 2.5 GHz
Motherboard
JFT02
Memory
4GB Kingston DDR2-800
Graphics Card(s)
NVIDIA Geforce 8600M GT (512MB Model)
Sound Card
Realtek HD Audio
Monitor(s) Displays
WUXGA Standard Laptop Display
Screen Resolution
1680*1050
Hard Drives
Toshiba 320GB 5400RPM Laptop HD
PSU
Standard Laptop Power Supply
Case
Standard Laptop Case
Cooling
Standard Laptop Cooling
Keyboard
Standard Laptop 105 Key-Keyboard
Mouse
Synaptics Touchpad
Internet Speed
Verizion Online DSL 3360/864 kbs (dl/up)
ok Ken I'll give it a go, I'll let you know asap.
 

My Computer

OS
Windows 7
CPU
AMD Dual Core
Motherboard
msi ms 7252 1.1A
Memory
4 Gig
Graphics Card(s)
8800 GTS
Hard Drives
250 G Samsung (C:)
500 G ST3500 (M:)
vinny993 said:
ok Ken I'll give it a go, I'll let you know asap.
Click to expand...
Zidane? LOL I hope that works...

PS You might have been speaking to Ken...if so ignore the first part of my post
 

My Computer

Computer Manufacturer/Model Number
Compal JFT02 (Custom Build Laptop)
OS
Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
CPU
Intel Core 2 Duo T9300 2.5 GHz
Motherboard
JFT02
Memory
4GB Kingston DDR2-800
Graphics Card(s)
NVIDIA Geforce 8600M GT (512MB Model)
Sound Card
Realtek HD Audio
Monitor(s) Displays
WUXGA Standard Laptop Display
Screen Resolution
1680*1050
Hard Drives
Toshiba 320GB 5400RPM Laptop HD
PSU
Standard Laptop Power Supply
Case
Standard Laptop Case
Cooling
Standard Laptop Cooling
Keyboard
Standard Laptop 105 Key-Keyboard
Mouse
Synaptics Touchpad
Internet Speed
Verizion Online DSL 3360/864 kbs (dl/up)
vinny993 said:
Thanks for the reply ken,
It does not show up at all in Disk Management Just in Device manager and the bios. I had the hdd working with xp and it worked fine. I just upgraded to Windows 7 today and thats when the problem came up.
Click to expand...

Are you sure about that?

Isn't there a drive in diskmanagment without any drive letter?
If there is a drive without letter you can right click and add it.

If there isn't a blank drive there, it could be hidden.

You would need "Acronis Diskdirector 10", or another drive app to make it visible.

Hope this helps.

greetz
 

My Computer

OS
Win7 Build 7600 x86
CPU
Pentium II 300MHz
Motherboard
Asus
Memory
32mb EDO RAM
Graphics Card(s)
Diamond Viper
Sound Card
Soundblaster 16
Monitor(s) Displays
14" AOC CRT 16K color
Screen Resolution
800x600
Hard Drives
300mb Quantum fireball
PSU
110 Watts
Cooling
Passive
Keyboard
Trust Ergonomic
Mouse
Generic
Internet Speed
256K u 128K d
Acronis actually might not be a bad idea. there is a free trial I believe

Ken
 

My Computer

Computer Manufacturer/Model Number
HP Pavillion dv-7 1005 Tx
OS
Win 8 Release candidate 8400
CPU
[email protected]
Memory
4 gigs
Graphics Card(s)
Nvidia 9600M
Sound Card
HD built-in
Monitor(s) Displays
17" Wxga
Screen Resolution
1440x900
Cooling
none
Internet Speed
45Mb down 5Mb up
sorry zidane about the name, i tried what you suggested but no go I am afraid.
 

My Computer

OS
Windows 7
CPU
AMD Dual Core
Motherboard
msi ms 7252 1.1A
Memory
4 Gig
Graphics Card(s)
8800 GTS
Hard Drives
250 G Samsung (C:)
500 G ST3500 (M:)
i will definitally try that app thanks all I will let you know how it goes.
 

My Computer

OS
Windows 7
CPU
AMD Dual Core
Motherboard
msi ms 7252 1.1A
Memory
4 Gig
Graphics Card(s)
8800 GTS
Hard Drives
250 G Samsung (C:)
500 G ST3500 (M:)
You could try this freebie -

Partition Wizard is a Windows based FREE Partition Manager. It works as partition magic and supports Windows 2000/XP/2003/Vista/2008 server and Windows 7. FREE for Home and Business user.

If Partition Wizard can't see the drive, d/l Gparted .iso, burn to cd ( don't format the cd).

http://sourceforge.net/projects/gpa...ing/0.4.5-3/gparted-live-0.4.5-3.iso/download

http://gparted.sourceforge.net/download.php

Boot the Parted cd - it stops 3 times to ask about keybosrd settings, etc - just press enter.

That should see it - it may be seen as Raw.
 

My Computers

System One System Two

  • Computer type
    PC/Desktop
    OS
    7 X64
    CPU
    i5 8400
    Motherboard
    gigabyte b365m ds3h
    Memory
    2x8gb 3200mhz
    Hard Drives
    various
    PSU
    pure power 11 400w cm
    Case
    Coolermaster
    Cooling
    cryorig m9i
  • Computer type
    PC/Desktop
    OS
    7x64
    CPU
    g5400
    Motherboard
    ga b365m ds3h
    Memory
    8gb ddr4 2400
    PSU
    xfx pro 450w
vinny993 said:
sorry zidane about the name, i tried what you suggested but no go I am afraid.
Click to expand...
Well damn...I figured I could get it to redetect...go ahead and try acronis like Ken and the others said
 

My Computer

Computer Manufacturer/Model Number
Compal JFT02 (Custom Build Laptop)
OS
Windows 7 Home Premium x64 - Mac OS X 10.6.4 x64
CPU
Intel Core 2 Duo T9300 2.5 GHz
Motherboard
JFT02
Memory
4GB Kingston DDR2-800
Graphics Card(s)
NVIDIA Geforce 8600M GT (512MB Model)
Sound Card
Realtek HD Audio
Monitor(s) Displays
WUXGA Standard Laptop Display
Screen Resolution
1680*1050
Hard Drives
Toshiba 320GB 5400RPM Laptop HD
PSU
Standard Laptop Power Supply
Case
Standard Laptop Case
Cooling
Standard Laptop Cooling
Keyboard
Standard Laptop 105 Key-Keyboard
Mouse
Synaptics Touchpad
Internet Speed
Verizion Online DSL 3360/864 kbs (dl/up)
One thing came to mind.

I believe acronis won't work under 64bits.

If you are running 64bits, google for "free partioner x64" or maybe the one SIW2 mentioned will work under 64bits.

If you are under 32bits, acronis is fine.

After installing acronis, I recommend making a acronis boot cd instead of using it under windows.
It's more stable.
 
Last edited:

My Computer

OS
Win7 Build 7600 x86
CPU
Pentium II 300MHz
Motherboard
Asus
Memory
32mb EDO RAM
Graphics Card(s)
Diamond Viper
Sound Card
Soundblaster 16
Monitor(s) Displays
14" AOC CRT 16K color
Screen Resolution
800x600
Hard Drives
300mb Quantum fireball
PSU
110 Watts
Cooling
Passive
Keyboard
Trust Ergonomic
Mouse
Generic
Internet Speed
256K u 128K d
A simple magic trick - uninstall from device manager. Reboot is best, or just go straight to Detect new hardware. Quick, easy, no risk, works occassionally.

But it won't help find dynamic disks
 
Last edited:
It's showing up with acronis as a dynamic disk, can i use this to recover the data on the hdd or do i have to reformat?

Thanks for all the help so far.
 

My Computer

OS
Windows 7
CPU
AMD Dual Core
Motherboard
msi ms 7252 1.1A
Memory
4 Gig
Graphics Card(s)
8800 GTS
Hard Drives
250 G Samsung (C:)
500 G ST3500 (M:)
I tried that a few times Antman but no joy, thanks for the input tho.
 

My Computer

OS
Windows 7
CPU
AMD Dual Core
Motherboard
msi ms 7252 1.1A
Memory
4 Gig
Graphics Card(s)
8800 GTS
Hard Drives
250 G Samsung (C:)
500 G ST3500 (M:)
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