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Windows 7: DVD Not working in Windows 7

28 Jul 2011   #1
kamran9868

Windows 7 Ultimate x64
 
 
DVD Not working in Windows 7

Hi, I'm having issue with Windows 7 DVD, all CDs are working fine but when I insert DVD it doesn't work, Actually, I had this same problem on 2 machines, previously I though it could be a hardware issue, but now I feel that its some kind of driver issue, or issue with Windows 7 updates.
I searched on internet for fix, and found Regedit fix, of upper filter n lower filter delete, but when I checked there aren't those filters in my Laptop.(I checked it The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista here) Well, is there any fix, or it is some kind of virus attack? How to fix it , anyone can help?


My System SpecsSystem Spec
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28 Jul 2011   #2
speedgamer01

Windows 7 Ultimate 64 bit SP1
 
 

Is it an original shiny microsoft disk? Can you run the disk, or it doesn't show up at all? Do you see the drive, is it shown as empty?
My System SpecsSystem Spec
28 Jul 2011   #3
kamran9868

Windows 7 Ultimate x64
 
 

Thanks Speedgamer01 for such a quick reply, well, I see the Drive, but doesn't play DVDs only CDs are working. I tried different DVDs which aren't working on my PC, but working on other computers.
My System SpecsSystem Spec
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28 Jul 2011   #4
speedgamer01

Windows 7 Ultimate 64 bit SP1
 
 

Do you have daemon tools or any such software?
My System SpecsSystem Spec
28 Jul 2011   #5
Anthony

Microsoft Community Contributor Award Recipient

MS Windows 7 Professional 64-bit SP1
 
 

What are we dealing with here? Laptop/Desktop? Internal/External Drive? USB/SATA/IDE? System specs would be nice!!
My System SpecsSystem Spec
28 Jul 2011   #6
kamran9868

Windows 7 Ultimate x64
 
 

Speedgamer01, I've no knowledge about Daemon Tools, but these softwares applications are installed in my Laptop
uTorrent
Adobe Air
Adobe Community Help
Adobe Dreamweaver CS5
Adobe Flash Player 10 Active X
Adobe Flash Player 10 Plugin
Adobe Media Player
Adobe Photoshop CS5
Adobe Reader X (10.1.0)
Atheros Driver Installation Program
Avast! Free Antivirus
Broadcom 802.11 Wireless Lan Adapter
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Conduit Engine
Drop Box
Email Address Extractor
ENE CIR Receiver Driver
FileZilla Client 3.5.0
Google Chrome
Google Talk (remove Only)
HP MediaSmartSmartMenu
IDT Audio
Intel Graphics Media Accelerator Driver
Link Directory Submitter V2.0
LiveZilla
MaxBulk Mailer 6.6.0
Microsoft .NET Framework 4 Client Profile
Microsoft .NET Framework 4 Extended
Microsoft Office Enterprise 2007
Microsoft Visual C++ 2005 Redistributable
Microsoft Visual C++ 2005 Redistributable (x64)
Microsoft Visual C++ 2008 Redistributable - x86.9.0.30729.4148
Mozilla Firefox 5.0 (x86 en-US)
Mozilla Thunderbird (3.1.11)
oDesk Team
Paltalk Messenger
Realtek Ethernet Controller Driver For Windows Vista and Later
Realtek USB2.0&PCIE Card Reader
SENuke
Skype Toolbars
Skype 4.2
Snagit 10
Snooker147 & Poolster
Team Viewer 6
Ultimate Submitter Kit4 Pro
uTorrentBar Toolbar
VLC media Player 1.1.9
Windows Media Player Firefox Plugin
WinRAR 4.00 (64-bit)
XAMPP 1.7.4
Yahoo Messenger
ZTE CM

And Anthony... I'm using HP Pavilion DV4, Laptop,
its System Detail and Device Manger Images are attached with my reply...

I hope these thing will help better to solve the issue..


Attached Images
DVD Not working in Windows 7-dm.png DVD Not working in Windows 7-system.png 
My System SpecsSystem Spec
28 Jul 2011   #7
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

First you should uninstall the Skype and uTorrent tool bars. Next, are you trying to play games or a movie?
Go back to Devise Manager and uninstall the DVD/RAM drive, reboot and let Win 7 reinstall it.
My System SpecsSystem Spec
28 Jul 2011   #8
kamran9868

Windows 7 Ultimate x64
 
 

Quote   Quote: Originally Posted by Britton30 View Post
First you should uninstall the Skype and uTorrent tool bars. Next, are you trying to play games or a movie?
Go back to Devise Manager and uninstall the DVD/RAM drive, reboot and let Win 7 reinstall it.
Britton30 I tried this but nothing changed ... :-S
My System SpecsSystem Spec
28 Jul 2011   #9
Britton30
Microsoft MVP

Windows 7 Ultimate X64 SP1
 
 

Games or movie or...?
My System SpecsSystem Spec
28 Jul 2011   #10
kamran9868

Windows 7 Ultimate x64
 
 

Movie, ... but no DVD working even Software DVD
My System SpecsSystem Spec
Reply

 DVD Not working in Windows 7




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